Senior Clinical Administrative Coordinator
About The Position
The Senior Clinical Administrative Coordinator provides high-level administrative and operational support to medical and clinical staff, ensuring efficient workflows and continuity of care. This role serves as a key liaison between physicians, advanced practice providers, licensed nurses, external partners, and internal teams to support member care coordination and clinical operations. The ideal candidate is an experienced healthcare administrative professional with strong organizational, problem-solving, and communication skills who can manage complex clinical workflows in a fast-paced environment while maintaining a high standard of service and confidentiality
Requirements
- High school diploma or equivalent required; associate degree in healthcare administration or related field preferred.
- Minimum of 3–5 years of experience in a healthcare administrative, clinical coordination, or medical office role.
- Demonstrated experience supporting physicians, advanced practice providers, and nursing staff in a clinical setting.
- Strong knowledge of healthcare workflows, referrals, care coordination, and medical terminology.
- Proficiency with electronic health records (EHR/EMR), scheduling systems, and standard office software.
- Excellent organizational skills with the ability to manage multiple priorities and complex workflows.
- Strong problem-solving, communication, and interpersonal skills.
Responsibilities
- Provide comprehensive administrative and clinical coordination support to physicians, advanced practice providers, and licensed nursing staff.
- Apply clinical administrative expertise to meet staff and member needs while supporting daily clinical operations.
- Manage complex scheduling, documentation, and follow-up activities to support provider efficiency and patient access to care.
- Facilitate member coordination of care, including referrals, authorizations, pharmacy coordination, and follow-up activities.
- Serve as an administrative liaison to support continuity of care across physician practices, specialty providers, and external partners.
- Monitor and track referrals, diagnostic services, and treatment plans to ensure timely completion and communication.
- Perform organizational and administrative tasks associated with managing member visit flow, including pre-visit preparation, check-in/check-out support, and post-visit follow-up.
- Support providers by anticipating operational needs, resolving workflow issues, and ensuring accurate and timely documentation.
- Identify opportunities for process improvement and assist with implementation of operational efficiencies.
- Act as a central point of contact between clinical staff, internal departments, and external partners.
- Communicate professionally and effectively with members, providers, and healthcare teams to ensure clarity and coordination.
- Maintain confidentiality and compliance with HIPAA and organizational policies at all times.
- All other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
