Senior Client Solutions Engineer

AHEAD•Chicago, IL
•$230,000 - $250,000

About The Position

AHEAD builds platforms for digital business by combining cloud infrastructure, automation and analytics, and software delivery to help enterprises achieve digital transformation. The Senior Client Solutions Engineer brings deep, multi-layer data center expertise to client and partner engagements and supports technical sales campaigns, solution positioning, and consulting-service qualification. The role serves as a subject matter expert, presents technical briefings and demonstrations, and helps convert engagements into additional services and solutions. The engineer qualifies opportunities based on technical requirements, decision-making processes, and funding; prioritizes work to maximize team productivity and profitability; and leads solution verification and bill-of-materials reviews for the assigned geography. The role also coaches colleagues, contributes feedback on internal efficiency and new offerings, and represents AHEAD at events, user groups, conferences, and forums. AHEAD describes a culture of belonging and equal opportunity. The posted on-target earnings range is $230,000–$250,000, including base salary and any applicable target bonus; actual OTE may vary based on experience, qualifications, and geographic location. U.S. employment benefits include medical, dental, and vision insurance, a 401(k), paid company holidays, paid time off, and paid parental and caregiver leave. The company also describes technology lab resources, cross-department training, and support for certifications and continued learning.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or equivalent.
  • At least 4 years of pre-sales and data center experience.
  • Professional communication, presentation, analytical, and problem-solving skills.
  • Experience working as a technical lead in a pre-sales sales campaign.
  • Extensive knowledge of one or more data center solution areas: storage, networking, compute, virtualization, data center management or automation, and security.
  • Ability to work under critical conditions and influence others to achieve results.
  • Strong interpersonal skills and excellent presentation skills.
  • Ability to work independently; self-motivated, self-starting, and a good working attitude.
  • Ability to work well within a team and partner environment.
  • Customer-focused and results-driven.

Responsibilities

  • Present technical briefings and lab demonstrations to clients and partners, showcasing AHEAD’s value.
  • Serve as a subject matter expert in one or more technologies for the team.
  • Own technical sales campaigns, including those without partner support.
  • Qualify and position consulting engagements and services.
  • Coach and mentor team resources to improve solution knowledge, technical acumen, and pre-sales skills.
  • Qualify sales opportunities based on client technical requirements, decision-making process, and funding, and determine whether to pursue the campaign.
  • Understand and articulate AHEAD’s Enterprise Cloud Framework.
  • Prioritize opportunities and assigned geographic efforts to maximize team productivity and profit.
  • Drive engagement conversions to additional services and solutions.
  • Provide feedback to improve internal efficiencies.
  • Work with Practice Directors to provide input and suggestions for new solutions and offerings.
  • Present at AHEAD events, user groups, conferences, and forums.
  • Lead the Solution Verification / BOM Review process for the geography.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid company holidays
  • Paid time off
  • Paid parental and caregiver leave
  • Cross-department training and development
  • Certification and credential support for continued learning
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