Senior Client Services Specialist, Retail Services
About The Position
Make your next move an expert one. At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career. This is an on-site role based at our Orlando, FL. office. We're seeking a motivated and ambitious individual to support our top producing brokers, focusing on client relationship management, transaction coordination, and marketing content creation. You are exceptionally detail-oriented, skilled in project coordination, and passionate about commercial real estate. In essence, you thrive in fast-paced environments, excel under pressure, task prioritization, and completion. You are self-motivated, proactive, and resourceful, with strong time management skills for multitasking. Most importantly, you seek an opportunity to advance your career in commercial real estate within a supportive team environment.
Requirements
- Bachelor’s degree in business, Marketing, Communications Real Estate, Finance, or related discipline.
- Valid real estate license in the state of Florida.
- 4 years of work experience in real state, marketing, finance, capital markets, or related industry.
- Experience using AI productivity tools (such as ChatGPT, Microsoft Copilot, or similar platforms)
- Intermediate proficiency with Adobe InDesign, Illustrator, Photoshop.
- Intermediate knowledge of Microsoft Office Suite.
- Excellent organizational, interpersonal, writing, and communication skills with ability to communicate analytical and marketing data effectively.
Responsibilities
- Assist in managing the transaction process from start to finish, including the preparation of investment memoranda, client coordination, market data and research, and management of the due diligence process.
- Manage team workflow and delivery deadlines for materials both internally to team members and externally to clients.
- Assist in client events including aiding in creating events, scheduling, event flyers, and occasionally on-site support during events (some local travel may be required).
- Schedule travel for brokers including hotels and airfare.
- Partner with the team on various analytical work related to the company’s existing pipeline and deal flow.
- Create and format proposals, presentations, correspondence, RFP’s using MS Word, Excel, PowerPoint, and Adobe InDesign.
- Coordinate due diligence process among all parties in the transaction process.
- Review real estate documents (financial statements, leases, loan documents, appraisals, etc.) to verify and abstract imperative information.
- Manage the team’s CRM, ensuring client, prospect, and tenant information is accurate and current.
- Create property marketing materials including flyers, brochures, email campaigns, social media content, and listing presentations.
- Maintain and update listings across LoopNet, Crexi, CoStar, Colliers, and other marketing platforms.
- Coordinate photography, drone shoots, site plans, and other marketing assets.
- Assist with prospecting by researching expanding retailers, preparing target lists, and coordinating outreach campaigns.
- Prepare and distribute broker email campaigns and marketing announcements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
