Senior Client Service Associate- Bel Air Investment Advisors

Hightower AdvisorsLos Angeles, CA
Onsite

About The Position

Bel Air Investment Advisors, an advisory practice of Hightower, provides investment management and advisory services to wealthy individuals, families, trusts and foundations, targeting clients with $20 million or more in investable assets. We offer a diverse mix of proprietary and sub-advisory investment strategies within our open architecture platform. The firm was founded in 1997, with offices based in Los Angeles built on a set of client-centric core beliefs which guide its practice. Bel Air Investment Advisors employs more than 50 individuals including financial analysts, investment advisors, research professionals, portfolio managers, fixed income and equity traders, and administrative support. The company is looking to add a Senior Client Service/Advisory Associate (CSA) to help the team grow.

Requirements

  • Strong professional verbal and written communication, and interpersonal skills, as well as the ability to motivate self and others to deliver high quality output, possibly within tight timeframes.
  • Deep experience in a similar role with a Registered Investment Advisor and/or Brokerage Firm.
  • Strong understanding of standard concepts, practices, and procedures within the industry.
  • Self-starter who takes initiative to identify and complete tasks.
  • Can handle multiple assignments and work in a fast-paced environment.
  • Ability to solve problems, anticipate needs and provide superior service.
  • High energy with ability to handle pressure and meet deadlines.
  • Detail-oriented with ability to prioritize and organize workflow
  • Ability to work effectively in a team environment
  • Flexible and willing to perform other tasks as assigned
  • Strong technical skills using the Microsoft Office Suite including Excel, Word and Outlook.
  • You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.

Nice To Haves

  • BA/BS degree in finance or related field preferred

Responsibilities

  • Coordinates the implementation of the service and operational functions of the advisory team necessary to ensure proper servicing of clients and the timely/accurate execution of investments.
  • Acts as a liaison between the advisory team, their clients & internal departments to provide day to day support in responding to advisor and client inquiries and ensuring timely and accurate completion of operational/product activities.
  • Coordinates the new client process including participating in meeting preparation, collection of client background information, providing and obtaining required account and investment strategy documentation, and operational coordination of account establishment and transfers.
  • Coordinates the asset allocation & reallocation process including, addressing necessary paperwork, account establishment, and investment implementation and/or changes with applicable department(s).
  • Provides customer service to clients by providing information, responding to inquiries, conducting research, and submitting and ensuring the completion of service requests.
  • Maintains proficiency in all investment strategies, services, policies, and procedures to effectively respond to inquiries and complete service requests.
  • Solve problems through a strong understanding of operational and firm processes.
  • Performs other necessary duties and participates in Firm projects as assigned.

Benefits

  • Coverage on the first day of employment for medical, dental, and vision insurance
  • Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
  • 401k matching plan
  • HSA employer contributions
  • Student loan assistance
  • Pet insurance
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