Senior Client Manager

Maersk•Usa, NJ

15h•Onsite

About The Position

This role is a key part of the core Direct Transportation Sales team, contributing to Maersk’s transformation of the shipping and logistics industry from traditional, manual processes that often lack transparency into a more digital, real-time, and paperless global operation. It offers a dynamic commercial opportunity within an international environment, providing strong employment benefits and meaningful growth potential both locally and globally. The position also presents a unique chance to join a highly engaged and motivated team at the forefront of Maersk’s vision to become the leading global integrator of container logistics.

Requirements

Enthusiasm, a strong work ethic, and a willingness to learn.
Self-starters willing to be resourceful on their own within the organization.
Great people skills, ambition, and integrity.
Excellent interpersonal, presentation and communication skills (both written and oral).
Organizational and time management skills including multi-tasking, prioritizing, and the ability to plan work activities efficiently to meet deadlines
A Bachelor's degree with at least 5 years’ work experience in a commercial role within the containerized freight industry
Proficiency in persuasive End to End selling
Ability to be both persuasive and influential
Results driven and capable of working under pressure while keeping sight of the bigger picture and End to End business processes
Proficient in Microsoft Office and industry sales related tools
Must be willing to collaborate and work with many other teams within in the organization including but not limited to ROM/TRADE, Marketing, Customer Service, Logistics Service Product owners and Maersk offices globally.
Must be authorized to work for any employer in the U.S.

Responsibilities

Manage assigned customer and target base portfolio in pursuit to secure business in line with strategic objectives within the market segment.
Proactively engage into new customer relationships, identify high potential customers, and develop them further into regular accounts
On board customers to our Digital products or quarterly contracts
Build understanding of all service offerings to be able to offer integrated solutions.
Transfer sales leads to the concrete Spot and contract, own the lead through time of booking, coordinating with Customer service for smooth booking process, and engage with customers to promote self-service
Ensure opportunities for cross-selling and up-selling are identified based on a deep understanding of the customer’s business model, commodity, and pain points
Drive the Logistics and Service revenue by connecting with product experts to deliver the L&S target
Prepare and communicate weekly plan itineraries to sales team; maintain active contact list for clients in assigned territory
Respond to all sales leads/key correspondence within identified timelines.
Provide personalized service and build relationships with customers, identify
Ensure customer relationship management tools are updated accurately
Sales onboarding with new customers and hypercharge