Senior Client Executive

Marsh McLennan•Montreal, QC

9d•Hybrid

About The Position

As a global leader in insurance broking and risk management, Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk. Marsh is searching for an experienced Senior Client Executive to join our team in Montreal. This role involves managing a book of high-profile, highly complex clients with national and international operations, working within a strong team dynamic with driven and supportive colleagues. The position focuses on 'Delivering the Firm' by aligning client strategies and needs to the company’s capabilities and resources, and joining a tenured team known for its ability to deliver high-end, professional, and technically strong advisory services to clients across the construction and infrastructure industry. The role offers access to Marsh’s world-class resources, mentoring program, and training curriculum.

Requirements

5 + years of experience in the Insurance Industry
Excellent French and English communication skills, since the role involves interaction with colleagues outside Quebec and insurance regulators across Canada
Experience working with, and managing large, complex accounts
Strong analytical and technical skills
Service expertise, sales capabilities, with a focus on client retention and growth initiatives

Nice To Haves

Broker's license or willingness to obtain
An in-depth knowledge of changing market conditions to contribute to the firm’s body of knowledge
Ability to present, and advise on, complex risk issues at the Executive level

Responsibilities

Maintain and expand a large book of business containing complex and priority accounts
Direct and implement the sales and marketing strategy for managed accounts and growth areas leveraging an in-depth understanding of market needs and expectations, trends and internal product and service offerings.
Keep current on account issues, industry and market trends and develops growth strategy for targeted accounts, industries or specialties to ensure appropriate solutions are marketed and proposed to target new buyer hubs and expand the book of business.
Offer technical advice and makes informed recommendations leveraging product expertise, a comprehensive review of account needs and risks and colleagues with various appropriate specialties.
Work to ensure conditions, coverage and pricing are advantageous for the Company and the relationship with the outlook to institutionalize accounts and upholding business and compliance standards when representing the firm while offering customized solutions and completing proposal work.
Develop the project plan for the overall sales process for account work and monitors progress ensuring timeframes are effectively planned and high-quality products or solutions successfully delivered.
Maintain and preserve relationships and ensuring overall service needs are met, addressing escalated issues and miscellaneous concerns to remain in positive standing and preserve credibility.
Maintain strong relationships with senior level professional counterparts in client organizations.
Attend and participate frequently in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.