Senior Client Account Manager

Black & Veatch Family of Companies•Houston, TX

36d•Hybrid

About The Position

As the Senior Client Account Manager, you will have the opportunity to develop long-term, profitable business relationships with Tier 1 and Tier 2 Accounts. You will understand client needs and issues, acting internally as a specialist for the account and transparently sharing necessary information to develop account strategy and value propositions with cross-functional teams to serve the client. You will collaborate with BV offered solutions to solve client's complex challenges and needs, and work closely with Enterprise Evolution team sales and marketing teams to position BV effectively in the marketplace. Additionally, you will collaborate to measurably strengthen overall client engagement and bring the voice of the client internally to improve long-term client loyalty.

Requirements

Typically 15-20 years of experience within the EPC industry, including 10 years in sales or project execution.
Minimum of 10 years of relevant experience required.
Experience developing, maintaining and executing strategic sales plans.
History of successful pursuits with complex buying processes and mulitple decision makers.
Firm understanding of competition and differentiators.
Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content.
B2B sales experience.
All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Nice To Haves

Bachelors degree preferred, with technical or business focus.
Relevant experience in lieu of degree may be accepted.
Existing client relationships and experience selling to large oil and gas companies, energy companies, or project developers.
Experience using Salesforce is preferred.

Responsibilities

Lead client engagement activities from identification and opportunity creation to multi-solution business capture.
Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships.
Develop Account Strategy and Value Propositions with Account team members for addressing client issues and building long-term, profitable business opportunities.
Generate and qualify sales and marketing leads.
Collaborate with Enterprise Marketing and Strategy to proactively improve BV reputation and relevance as an innovative thought leader (thought leadership, industry experience, etc.).
Accountable for overall client satisfaction and conducting client satisfaction surveys.
Full understanding of the deal; including margins, risks, terms & conditions, etc.
Deep understanding of the industry and the needs of our clients, with strategic planning of new business growth.
Alongside the Client Segment Director, develop and execute on long-term plans that drive growth & profitability.
Regular interaction with the Black & Veatch Leadership Team on complex and multi-dimensional Sales matters. Influences the decisions made by the Leadership Team related to Sales direction.
Industry expertise within the EPC arena.