Senior Claims Specialist
HUB International•Toronto, ON
•CA$78,000 - CA$97,000•Hybrid
About The Position
The Senior Claims Specialist works as a liaison and claims advocate between internal and external clients and adjusters to ensure optimal claims handling, and superior claims service. This is a great opportunity for an Insurance Broker, Claims Adjuster, or Insurance Professional. This role reports into the SVP, Claims. Travel may be required at times for client meetings.
Requirements
- 7 Years in a claims role with a broker, insurance carrier, independent adjuster
- RIBO License Required
- Strong customer service orientation (internal and external)
- Self-starter and strong initiative
- Computer Proficient in Microsoft Office: Word, Excel, and Outlook
- Strong sense of urgency, attention to detail and ability to manage requirements of the role effectively
- Ability to manage conflicting priorities effectively
- Effective communication, negotiation and presentation skills with clients up to the C-Level/President
Nice To Haves
- Claims experience an asset
Responsibilities
- Providing support to HUB clients on all claims related matters throughout the entire claims process and to advocate on behalf towards a satisfactory claims resolution.
- Providing guidance to internal teams on the claims process and building knowledge and capability through reporting for large clients, generating loss run reports and advising on general claims questions.
- Providing support pre-loss, during a loss and post-loss by providing claims counselling and engaging experts as necessary.
- Analyzing claim trends to ensure alignment with loss control procedures.
- Effectively analyze and interpret policy wording.
- Working closely with the Commercial and Personal Lines Practices
- Providing status updates to Client and Account Teams and providing appropriate consulting and guidance where required.
- Maintaining accurate and up-to-date electronic claims files through Epic.
Benefits
- flexible working arrangements
- generous time-off policies
- HUB-sponsored training programs
- tuition reimbursement
- reimbursements for professional licensing and membership fees
- special discounts on events, travel, accommodations, and personal home & auto insurance
- extended health benefits
- disability insurance
- RRSP matching
- paid-time-off benefits
- eligible bonuses
- commissions for some positions
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
