Senior Claims Specialist, Excess Casualty

AXA•New York, NY

About The Position

Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement. As an Excess Casualty Claims Handler, you will play a critical role in managing and resolving XL's claims for the Excess Casualty team. You will work closely with your manager and fellow Claims Handlers to drive files to resolution and will interact and collaborate frequently with Regional Practice Leaders and the Underwriting team. Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively.

Requirements

Broad excess casualty claims experience: Intermediate to advanced experience in managing Excess claims.
Experience managing high exposure and complex claims.
Demonstrated experience negotiating and settling complex claim files.
Excellent communication: Both verbal and written communication, presentation and negotiation skills.
Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication.
Collaborative approach: Develop productive working relationships with insured, brokers, claim handlers, underwriters and legal counsel.
Seek input from others as needed to achieve the best result possible.
Capable of working and collaborating with a virtual team.
Ethical: Handle responsibilities with integrity and the highest standards of professionalism.
Passion for results: Approach tasks proactively and anticipate needs.
Think quickly and prioritize multiple work streams without sacrificing quality.
Act with a sense of urgency.
Intellectual curiosity: Willing to ask questions and explore new ideas.
Eager to learn and focused on continuously improving technical skills.
Bachelor's degree required, JD preferred.

Responsibilities

Managing assigned claims across multiple jurisdictions and investigating and evaluating liability and damages, including causation and risk transfer opportunities as well as setting the case strategy for these claims in partnership with Regional Practice Leaders and Claims management.
Analyzing the scope and extent of available coverage to the facts of each claim under the terms of the AXA XL policy and obtaining coverage determination of underlying carriers.
Establishing and maintaining close communications with underlying carriers and defense counsel, providing input and direction as warranted, to protect the interests of the insured and AXA XL.
Partnering with internal and external counsel in setting and pursuing effective and cost-efficient litigation strategies for claims in litigation.
Assisting underwriters with policy drafting initiatives, as well as new business and renewal meetings.
Presentation to senior management of recommendations regarding claim strategy and disposition, as appropriate.
Coordinating and managing communications with internal and external stakeholders (e.g., underwriting, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service.
Producing internal reporting and ensuring that reserves are set according to best practice guidelines.
Identifying, monitoring and reporting on emerging liability and coverage trends.