Senior Claims Representative - Workers Compensation

Cabot Risk Strategies Llc • Woburn, MA

51d • Onsite

About The Position

Cabot Risk Strategies, LLC is a dynamic and highly experienced team of insurance professionals dedicated to delivering quality services to our clients. Our goal is to help our clients effectively manage risk through insured solutions; self-funded solutions or a combination of both. As a full-service insurance brokerage and consulting firm, we provide our clients a leading property, liability and employee benefits practice delivering best-in-class solutions and services. Based in Woburn, MA, Cabot Risk Strategies is easily accessed off of 93 and 128, and employs 100+ people.

Requirements

• Excellent communications skills (verbal and written) required, along with the ability to handle in a professional manner, claimants who may be upset or impatient.
• Must be able to maintain credibility with clients and develop a strong, ongoing business relationship with assigned clients.
• Ability to follow a task through to a timely completion is mandatory.
• The ability to operate a personal computer, calculator, fax, copy machine, shredder, and telephone is essential.
• Minimum five years in handling claims required.
• Must have completed at least one AIC or AEI source or have considerable work experience.
• College degree required or equivalent work experience considered.

Nice To Haves

• Workers comp/bodily injury experience preferred.

Responsibilities

• Secures all required claims information from contact and transcribes it for claims file and management review.
• Follow-up contact by telephone or by letter with claimant on initial reporting of claim. Assures that all information required to take action on claim has been submitted.
• Obtains information from witnesses, police, or doctors, etc., and secures medical bills or any other proof of loss required to settle claims as quickly and effectively as possible.
• Determines coverage and requests payment on claims handled under specified authority.
• Issues claims payments on claims when appropriate. Will provide required documentation to management for tracking all claims.
• Conducts field investigations required for prompt and equitable settlement of all assigned claims.
• Responsible for all claims meeting established service standards.
• Other duties and projects as may be assigned from time to time.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree