Senior Claims Examiner – Home Office Motor Carrier and Auto Liability

Auto-Owners Insurance • Lansing, MI

19h • Hybrid

About The Position

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated claims professional to join our team.

Requirements

• Bachelor’s degree or equivalent experience
• Minimum of 2 years claims handling experience
• Above-average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Possess a valid driver’s license
• Ability to work in the U.S. without current or future sponsorship

Responsibilities

• Review and monitor open claims files.
• Provide assistance with coverage, liability and damage determinations.
• Review closed files provide feedback to claim handlers.
• Review open and closed files to ensure adherence to claim handling guidelines and state’s Fair Claims Practices.
• Assist associates in identifying claims with subrogation potential.
• Manage the arbitration process for subrogation files.
• Assist in developing and presenting educational material to claim associates in classroom and remote settings.
• Work effectively with associate and customers at all levels.

Benefits

• Competitive base salary
• Matched 401(k)
• Fully-funded pension plan
• Bonus programs
• Generous paid time off including holidays, vacation days, personal time, and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior