Senior Claims Examiner – Commercial General Liability / Public Entity

Canon Recruiting Group•Los Angeles, CA

4d•Hybrid

About The Position

Our client is seeking an experienced Senior Claims Examiner with a strong background in Commercial General Liability, Auto Liability, Property Damage, and/or Bodily Injury claims. These positions are responsible for managing claims from initial assignment through resolution, including investigation, coverage and liability evaluation, reserving, negotiation, and litigation management. The ideal candidate is a confident claims professional who can independently manage a complex caseload, exercise sound judgment, communicate effectively with clients and attorneys, and develop strategies that lead to timely and cost-effective claim resolution.

Requirements

3+ years of experience handling litigated auto and/or general liability claims; senior-level positions may require 6+ years.
Experience handling property damage and bodily injury claims.
Strong litigation and claims management experience.
Experience handling moderate-to-high severity claims.
Strong understanding of insurance principles, liability, coverage, damages, and claims procedures.
Excellent written and verbal communication skills.
Strong negotiation, analytical, organizational, and problem-solving abilities.
Ability to independently prioritize and manage a large caseload.
Experience using claims management systems.
Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

Nice To Haves

Public entity claims experience.
Field investigation experience.
Experience with complex or high-severity liability claims.
Bachelor's degree or equivalent professional experience.
Insurance designation such as AIC, AIM, ARM, CPCU, or related insurance coursework.
Experience working directly with clients and defense counsel.

Responsibilities

Handle assigned commercial general liability, auto liability, property damage, and bodily injury claims from inception through resolution.
Investigate claims and evaluate liability, coverage, damages, and exposure.
Manage litigated claims and work closely with defense counsel throughout the litigation process.
Develop appropriate strategies for resolving claims and reducing indemnity and expense exposure.
Review medical records, legal documents, estimates, investigative reports, and other claim-related information.
Establish and maintain appropriate reserves.
Negotiate settlements with claimants, attorneys, vendors, and other involved parties.
Coordinate litigation activities, including discovery, defense strategy, settlement negotiations, mediations, and other proceedings.
Maintain accurate claim documentation, diary activity, and file notes.
Communicate regularly with clients and other stakeholders regarding claim status, exposure, and resolution strategy.
Prepare claim reports and participate in client claim reviews or roundtables as needed.
Work effectively with defense counsel, investigators, vendors, subcontractors, and other service providers.
Maintain compliance with applicable claims handling guidelines, client requirements, and industry best practices.
Manage a high-volume caseload while maintaining quality, productivity, and timely file resolution.