Senior Claims Examiner

Coaction Specialty Insurance Group•Morristown, NJ

1d•Hybrid

About The Position

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. Coaction's fast-paced and dynamic Claim Department seeks a highly motivated Senior Claims Examiner. This position is responsible for providing superior claim service by handling first and third-party Ocean Marine and Energy claims. The individual will desk-handle the claim investigation, estimate exposures, select and deploy experts, obtain appropriate claim documentation, and effect accurate settlement within the prescribed authority and performance standards. All job duties must be carried out in compliance with applicable legal and regulatory requirements. The position will work on a hybrid schedule from our New York or Morristown office.

Requirements

Solid planning & organizational skills including time-management and prioritization.
4+ years of claims handling experience primarily handling general liability claims.
Must be willing to obtain adjuster’s license in all states requiring licensure.
Must be willing to occasionally travel.

Responsibilities

Provide expert claim handling in coverage, investigation, evaluation, and resolution of first and third-party Ocean Marine and Energy Claims, including marine contractors, hull and machinery, cargo, general average, Jones Act, Longshore and Harbor Workers Compensation Act, and energy claims.
Ability to interpret and apply customized insurance policies to real-life situations.
Conduct thorough, high-quality investigations utilizing the approved legal and vendor panel as necessary.
Assigned claims may involve coverage interpretation and litigation, including specialized coverage extensions.
Prepare appropriate coverage letters for review and approval by claims management.
Complete an investigation on each claim promptly and document the claim file with claim details.
Handle assigned claims following company guidelines and industry best practices.
Set accurate reserves on each claim within the given authority level and promptly advise management of claims requiring reserves exceeding authority.
Maintain a diary system ensuring that each assigned claim receives ongoing attention.
Possible travel to attend mediations, settlement conferences, and trials.
Use the claims system to maintain financials, including reserves, and make payments within assigned authority levels.
Closely manage defense counsel, outside investigators, and surveyors to ensure appropriate loss adjustment expenses.
Meet with members of other departments to discuss specific claim details or general claims issues.
Maintain adjuster licenses in states as required.