Senior Claims Examiner - Home Office Bodily Injury

Auto-Owners Insurance • Lansing, MI

1d • Hybrid

About The Position

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated experienced Claims professional to join our team.

Requirements

• 3-5 years of multi-line claims handling experience with increasing responsibilities.
• Good interpersonal skills and accurate mathematical skills.
• Ability to effectively and tactfully deal with all types of people at all levels is essential.
• Possess a valid driver's license.
• Ability to work in the U.S. without current or future sponsorship is a requirement.

Nice To Haves

• Management or supervisory experience is favorable.
• Bachelor's degree or equivalent experience
• Knowledge of Xactimate software is preferred but not required
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments

Responsibilities

• Providing feedback, training and educational material to claim associates throughout our operating states from a Home Office setting.
• Willingness to relocate after one or two years of training in the Home Office.
• Travel, attend meetings, seminars and other training classes as required.
• Review and monitor open claims files.
• Provide assistance with coverage, liability and damage determinations.
• Review open and closed files to ensure adherence to claim handling guidelines and state's Fair Claims Practices.
• Assist with other duties as assigned within the regions or elsewhere on request.
• Assist in developing and presenting educational material to claim associates in classroom and remote settings.

Benefits

• Friendly work environment
• Structured training program
• Employee mentoring
• Competitive base salary
• Matched 401(k)
• Fully-funded pension plan (once vested)
• Bonus programs
• Generous paid time off including holidays, vacation days, personal time, and sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree