Senior Claim Representative - Liability (Hybrid)

Intact Specialty Solutions • Plymouth, MN

2d • Hybrid

About The Position

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you. Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team. The opportunity We currently have an opportunity for a Senior Claim Representative to join our Liability team based in our Plymouth, MN; Denver, CO; Canton, MA; New York City, NY; Chicago, IL; Alpharetta, GA; Irvine, CA; Southfield, MI offices on a hybrid schedule. This position handles and resolves more complex and higher exposure specialty claims. Provides efficient and effective disposition of assigned claims through timely investigation, evaluation, and negotiation. Independently operates within broad parameters and higher authority to accurately resolve all claims features. Recommends and implements action plans for settlement of claims exceeding authority level. Claims require comparative negligence decisions and use of tools; often involve bodily injury.

Requirements

• Bachelor’s degree or equivalent experience required.
• Minimum 3-5 years of progressively complex specialty claims experience.
• Exposure to GL, Auto, Injury and Property Claims

Responsibilities

• Makes timely and appropriate contacts, determines and completes appropriate level of investigation to make determination of coverage, assess liability and determine damages.
• Takes a recorded statement from all parties involved in the claim when appropriate for the type of claim being handled.
• Determines exposure, establishes adequate reserves and makes timely adjustments as required.
• Assigns and directs activities of internal and external resources as required; including independent adjusters and appraisers.
• Determines whether additional evidence is required including but not limited to accident reports, accident scene reconstructions, witness statements, police reports, expert opinion, etc.
• Identifies questionable claims and consults with SIU for further direction as appropriate.
• Determines settlement value of the loss and negotiates proper settlement of claims within authority.
• Provides recommendations for settlement and disposition of claims exceeding authority level.
• Stays abreast of state license requirements and participates in continuing education as required.

Benefits

• Comprehensive medical, dental and vision insurance with no waiting period
• Competitive paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior