About The Position

The Senior Claim Data Analyst holds a strategic leadership position within the Claims department, focusing on converting intricate data into actionable insights. This role involves overseeing data analytics initiatives, guiding junior analysts, and facilitating strategic decision-making across various lines of business including Commercial Auto, General Liability (GL), Workers’ Compensation (WC), and Enterprise Risk Management (ERM). The analyst will collaborate with internal stakeholders and Third-Party Administrators (TPAs) to uphold data integrity, ensure regulatory compliance, and achieve optimal claim outcomes.

Requirements

  • 5+ years of experience in insurance claims analytics or a similar data-focused role.
  • Strong proficiency in SQL, Excel, and data visualization tools (e.g., Power BI, Tableau).

Nice To Haves

  • Bachelor’s degree in Data Analytics, Statistics, Risk Management, or a related field.
  • Experience working with Origami or other claim systems and TPA data feeds.
  • Prior experience with and/or understanding of captive insurance.
  • Understanding of regulatory and compliance requirements in claim handling.

Responsibilities

  • Lead data strategy initiatives and junior analysts.
  • Analyze claim data across multiple lines of business to identify trends, anomalies, and opportunities for improvement.
  • Develop and maintain dashboards and reports to monitor claim performance metrics (e.g., loss ratios, severity, frequency, etc.).
  • Support TPA oversight by providing data-driven evaluations of performance and compliance.
  • Oversee compliance, financial, and actuarial reporting and ensure alignment with regulatory standards.
  • Partner with Claims leadership to develop predictive models and benchmarking tools.
  • Ensure data quality and consistency across internal systems and TPA feeds.
  • Assist in the development of best practices for data governance and reporting.
  • Present findings and recommendations to senior leadership in a clear, actionable format.
  • Drive cross-functional collaboration to enhance claims analytics capabilities.
  • Collaborate with IT and Data Engineering teams to enhance data infrastructure and reporting capabilities.
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