Senior Channel Development Professional

Humana
$86,300 - $118,700Remote

About The Position

The Senior Channel Development Professional supports the development and execution of sales readiness strategies for single or multiple lines of business targeting specific business segments. The Senior Channel Development Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior Channel Development Professional develops and delivers sales readiness materials to drive program effectiveness and support business performance. Provides data-driven insights and reporting to improve associate readiness, effectiveness, and execution. Identifies key areas of improvement through trend and utilization analysis and recommends solutions that enhance sales knowledge, product understanding, customer engagement, and performance outcomes. Collaborates closely with business leaders, operational partners, and subject matter experts to identify sales readiness needs and ensure effective, strategic, and competitive enablement programs. Supports the development and maintenance of resources, job aids, communications, and training materials that prepare associates to successfully execute business priorities and initiatives. Monitors readiness metrics, participation, and performance trends to evaluate program effectiveness and identify opportunities for improvement. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Requirements

  • Bachelor's Degree in Business, Marketing, Communications, Education, Training, or a related field
  • 2 - 4 years' experience managing large- to mid-scale projects
  • Proficiency in analyzing and interpreting performance, operational, and sales readiness-related trends
  • Experience supporting sales readiness, sales enablement, training initiatives, employee enablement, or organizational effectiveness activities
  • Ability to analyze data and develop recommendations to improve program effectiveness and business outcomes
  • Comprehensive knowledge of all Microsoft Office applications, including Word, Excel, PowerPoint, and Access
  • Strong communication, collaboration, and stakeholder management skills
  • Must be passionate about contributing to an organization focused on continuously improving consumer and employee experiences

Nice To Haves

  • Experience in healthcare services
  • Experience with sales readiness strategy, sales enablement, organizational effectiveness, change management, or performance consulting
  • Knowledge of competency models, readiness assessment methodologies, performance measurement, and adoption strategies

Responsibilities

  • Supports the development and execution of sales readiness strategies for single or multiple lines of business targeting specific business segments.
  • Develops and delivers sales readiness materials to drive program effectiveness and support business performance.
  • Provides data-driven insights and reporting to improve associate readiness, effectiveness, and execution.
  • Identifies key areas of improvement through trend and utilization analysis and recommends solutions that enhance sales knowledge, product understanding, customer engagement, and performance outcomes.
  • Collaborates closely with business leaders, operational partners, and subject matter experts to identify sales readiness needs and ensure effective, strategic, and competitive enablement programs.
  • Supports the development and maintenance of resources, job aids, communications, and training materials that prepare associates to successfully execute business priorities and initiatives.
  • Monitors readiness metrics, participation, and performance trends to evaluate program effectiveness and identify opportunities for improvement.

Benefits

  • medical
  • dental
  • vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
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