Senior Change Management Specialist

Boeing•San Diego, CA

2d•Hybrid

About The Position

Boeing’s Enterprise Services Technology & Systems (ESTS) organization is currently seeking a Senior Change Management Specialist to join our team in any of the following Boeing sites: Auburn, WA; Mesa, AZ; North Charleston, SC; Renton, WA; San Diego, CA; Seal Beach, CA or Seattle, WA. The Senior Project Management Specialist provides Organizational Change Management (OCM) leadership and hands-on delivery for the Technology & Systems team supporting the Source-to-Pay portfolio. This role is responsible for leading change management efforts across multiple concurrent projects of moderate to high complexity and risk, translating strategic objectives into actionable plans, driving stakeholder alignment, and enabling measurable adoption of standardized processes and technologies. The position combines tactical project execution with executive-level communications and strategic advisory support to the Technology & Systems organization. In this capacity, the Organizational Change Manager develops and executes comprehensive change management plans, coordinates cross-functional teams, drives risk mitigation strategies, and delivers clear program status updates along with strategic recommendations to project teams and leadership.

Requirements

Bachelor’s degree or higher
10+ years of experience working across organizations and interfacing with key stakeholders, including senior leaders
Experience with Scaled Agile Framework or Agile Methodologies
Experience with Microsoft office suite
Experience leading projects for supply chain logistics

Nice To Haves

Experience in a role requiring strategic thinking with strong analytic, synthesis and problem-solving skills
Experience framing and communicating complex issues clearly to executives
Experience with strong facilitation, influence and relationship-building skills
Experience building trust and consensus across diverse stakeholder groups
Experience leading without direct authority, influencing senior leaders and driving measurable organizational outcomes
Experience in a role requiring a high degree of initiative, creativity and resilience to deliver solutions to ambiguous and complex challenges

Responsibilities

Lead and manage multiple concurrent change and technology-enabled projects across the ESTS organization, ensuring on-time, on-budget and in-scope delivery; own the end-to-end project lifecycle from initiation and business case refinement through planning, execution, change control and closeout for the Source to Pay (S2P) portfolio
Develop, maintain, and integrate detailed master schedules, milestone plans, resource allocations, and contingency plans; define and enforce baseline and change management processes for scope, schedule, budget and quality while maintaining a single source of truth for program artifacts
Drive organizational change management (OCM) strategy and execution by designing tailored change frameworks aligned with ESTS priorities and Boeing enterprise standards; translate program objectives into measurable change outcomes, adoption plans and sustainability strategies while integrating OCM deliverables (communications, learning, role design, sponsor roadmap, resistance management, adoption measurement, etc.) into program plans
Lead business case development and review for OCM involvement, scoping efforts and recommending investment levels to leadership; drive the evolution of the Change Management Office (CMO), including strategy, capability building and skill development aligned with business needs
Serve as the primary OCM liaison for key S2P stakeholders, ensuring clear expectations, accountability, and two-way communication across functional and technical teams; facilitate executive alignment sessions, sponsor coalitions and leadership readiness activities while coaching senior leaders on their role in enabling change
Identify, assess and mitigate stakeholder risks and resistance, proposing targeted interventions and escalating as needed; provide coaching and advisory support for change managers and agents, defining clear roles and responsibilities for effective delivery
Conduct organizational readiness and effectiveness assessments, analyze results to identify capability gaps and recommend targeted interventions; define, track and report strategic change management indicators (adoption, proficiency, business outcome linkage, etc.), to recommend course corrections based on data
Lead retrospectives and lessons-learned activities to institutionalize process and tool improvements that increase predictability and efficiency
Collaborate with Portfolio Managers, Project Managers, Solution Owners, IT and stakeholders to define dependencies, integration points and realistic delivery timelines; initiate and sponsor process improvements enabled by technology, partnering with platform owners to update portals, websites and OCM tooling as needed
Recommend and implement industry best practices for integrated planning, scheduling, change and baseline management; including enabling tools such as Wrike, SharePoint and Teams
Maintain and actively manage project risk and issue registers, developing mitigation plans, assigning accountability and escalating critical risks to senior leadership; track project financials relative to OCM scope, supporting budget planning and business case refinement
Develop innovative solutions to complex organizational problems, creating repeatable approaches scalable across Business Units and Divisions
Create visibility of current and planned change activities, leveraging Communities of Practice (CoP) leads to harmonize practices and reuse assets across programs
Represent ESTS in enterprise forums, contributing to Boeing-wide OCM standards and communities