Senior Casualty Claims Specialist

Everest•Boston, MA

1d•$119,000 - $150,000•Hybrid

About The Position

Everest Insurance Company is seeking an experienced claims professional or attorney to join its Casualty Claims team. The position handles a broad range of mainstream and moderately complex auto, general liability, and excess/umbrella claims. The role involves analyzing coverage, liability, and damages; managing counsel and claim strategy; setting reserves; and negotiating claim resolutions. It also partners with underwriters and other stakeholders, supports client relationships and business development, and uses approved AI, automation, and emerging technologies responsibly to improve productivity and outcomes.

Requirements

5–7 years of claims handling experience or legal experience.
B.A. or B.S. required.
Strong analytical and organizational skills.
Excellent verbal and written communication skills.
Strong negotiation and investigation skills.
Ability to think strategically.
Ability to influence others and resolve complex, disputed claims.
In-depth knowledge of the litigation, arbitration, and trial process.
Currently holds or can readily obtain all required adjuster licenses.
Ability to identify and use relevant data and metrics to manage claims effectively.
Collaborative mindset and willingness to work beyond the immediate reporting hierarchy to improve processes and departmental efficiency.
Ability and willingness to present to senior management and other groups.
Knowledge of the insurance industry, claims process, and legal and regulatory environment.

Nice To Haves

J.D. helpful but not required.

Responsibilities

Review and analyze complex coverage issues and prepare coverage position letters.
Investigate, analyze, and evaluate liability and damages to support effective claim resolution.
Manage and provide strategic direction to outside counsel throughout the life of a claim.
Prepare comprehensive case summary reports for matters involving significant reserves, litigation, or trial activity.
Establish timely and appropriate case reserves based on claim exposure and evolving developments.
Develop and execute claim handling and resolution strategies.
Negotiate and resolve claims in accordance with established authority and business objectives.
Attend trials, mediations, settlement conferences, and other claim-related proceedings as needed.
Partner with underwriters on policy construction and drafting, communicate claim trends, analyze data, and provide risk insights.
Maintain effective communication and working relationships with insureds, brokers, reinsurers, actuaries, underwriters, and other key stakeholders.
Participate in client meetings and industry events to support client relationships, retention, and business development.
Perform other related duties and responsibilities as assigned.
Demonstrate curiosity and responsibly use approved AI, automation, and emerging technologies to enhance productivity, effectiveness, and business outcomes.