Senior Casualty Claims Specialist - Specialty Human Services

Great American Insurance Group•TX Work at Home, TX

2d•$100,000 - $137,000•Remote

About The Position

The Specialty Human Services Division (SHS) is looking for a Senior Casualty Claims Specialist. This position is fully remote with some expectations of travel. SHS has been serving the Human and Social Services sector for over 40 years, offering niche coverage solutions to nonprofit and service organizations. SHS works with agents to address the coverage needs and loss exposures of more than 16,000 social service and non-profit organizations across the country.

Requirements

Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
Generally, 8 or more years of experience in property and casualty claims handling, casualty preferred.
Demonstrates strong analytical, negotiation, and problem-solving skills.
Demonstrates knowledge of insurance policies, coverage, and claims handling procedures.
Maintains knowledge of industry laws and regulations.
Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims.
Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations.
Proven ability to handle confidential information with discretion.

Nice To Haves

Experience handling abuse & fatality claims is highly preferred but not required.
Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).
Commercial lines claims handling experience is preferred, but not required.
Holds an active adjuster’s license, ideally in the following states: CT, FL, KY, NC, NM, SC, and TX. This is preferred and not required.

Responsibilities

Manages a large inventory of claims to evaluate compensability/liability, including pre-litigation and litigation claims.
Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages.
Determines and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.
Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
Performs other duties as assigned.