Senior Casualty Claims Specialit/Claims Technical Director - Alternative Markets

Great American Insurance Group•NY Work at Home, NY

9d•$120,000 - $150,000•Remote

About The Position

Great American Insurance Group’s Alternative Markets division is seeking a Senior Claims Specialist/Claims Technical Director. Alternative Markets specializes in mono-line and/or multi-line primary programs offered on a traditional guaranteed-cost or risk-sharing basis, including Agency, Association, or Group Captives. The position is fully remote with some expected travel. The final job title and salary will depend on the successful applicant’s experience level. Applicants must be authorized to work in the United States without current or future employment visa sponsorship. The role investigates and maintains claims, evaluates coverage and liability, gathers and analyzes relevant claim information, and works toward resolution. It establishes reserves and negotiates settlements within authority, communicates complex claim matters to relevant parties, ensures timely and accurate payments, and handles claims in compliance with applicable laws and company policies. The role also provides technical advice to lower-level staff and other functional areas and may coach staff or participate in talent and performance decisions.

Requirements

Bachelor’s degree or equivalent experience.
Generally, 10 or more years of related experience.
Experience handling complex commercial general liability claims.
An active adjuster’s license; must be willing to obtain a license if no active license is held.
Authorization to work in the United States without current or future employment visa sponsorship.

Nice To Haves

New York Labor claims experience is strongly preferred.
An active adjuster’s license in Texas or Florida is preferred.
A field of study in Liberal Arts, Business, or a related discipline.

Responsibilities

Investigate and maintain claims.
Review and evaluate coverage and/or liability, including tenders.
Secure and analyze reports, policies, contracts, releases, statements, and other documents needed to investigate claims.
Work toward resolution of claim files and attend arbitrations, mediations, depositions, or trials as necessary.
Establish reserves and negotiate settlements within prescribed limits; submit recommendations to a supervisor when matters exceed personal authority.
Communicate complex claim information, including coverage, decisions, outcomes, and negotiations, to appropriate parties professionally.
Ensure claim payments are issued accurately and in a timely manner.
Ensure claims handling complies with applicable statutes, regulations, legal requirements, company procedures, and policies.
Provide technical advice to lower-level positions and other functional areas.
May coach and manage staff performance and participate in talent selection, development, and performance-management decisions for direct reports.
Perform other duties as assigned.