Senior Cashier (Temporary)

City of El Paso•Various Locations within the City of El Paso, TX

1d•Onsite

About The Position

Under general supervision, this role involves collecting and accounting for payments from customers. If assigned, the Senior Cashier may also perform supervisor or leadwork duties. This is a temporary position for the Tax Office.

Requirements

A High School diploma, GED, or higher
Two (2) years of cashiering or cash handling experience
Must pass a rigid background investigation

Responsibilities

Collect payments for services, fees, utility bills, taxes, fines, licenses, permits or admissions from customers.
Collect and post sales, toll collections or customer payments received in person, by mail, drop boxes or other means to the correct account.
Issue receipts and maintain accurate records.
Research and resolve posting errors or problem payments such as returned checks, checks received without a signature or an identifying account number.
Perform data entry in the financial management system to record payments.
Prepare and verify the accuracy of the daily deposit.
Reconcile daily sales, receipts or collections.
Respond to inquiries and complaints from the general public.
Answer questions and provide service-related information.
Assist in resolving problems that may occur and interact with a wide range of supervisors, coworkers and the public.
Supervise or act as a leadworker for other cashiers and temporary employees if assigned.
Assign, schedule, guide and monitor work, including verifying the accuracy of the work of others.
Verify, assign and distribute starting cash drawer to other cashiers.
Provide for training and development.
Counsel, motivate and maintain harmony.
Identify and resolve staff differences, conflicts and deficiencies.
Perform duties of immediate supervisor, coworkers or subordinates if necessary to ensure continuity of operations during absences.
Advise supervisor in a timely manner of situations or issues that have or could lead to deviation from expected results and recommend appropriate solutions or options.
Maintain accurate records and prepare periodic internal or external reports including activity reports and summaries of revenue collected and deposited.