Senior Cash Research Specialist

Selene Finance LP•Dallas, TX

1d•Onsite

About The Position

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you! Position Summary: The Senior Cash Research Specialist is responsible for ensuring that customer payments and payoffs are posted accurately and timely, processing and monitoring suspense funds within servicing guidelines, processing non-standard payments (i.e. default, bankruptcy, etc.) and handling escalated issues. Correcting funds applications and extensive research related to locating funds, amortizing loans. Reports and daily reconciliation to decision payment queues, suspense funds and edit/reject reports. This position may also team lead, mentor and train other team members.

Requirements

MSP Experience
Cash Department Experience
BPL and Residential Cash experience
Excellent attention to detail.
Ability to multi-task and consistently meet multiple deadlines.
Strong verbal and written communication skills.
Ability to work in a team environment.
Strong customer-service orientation.
Ability to use good judgment.

Responsibilities

Communicate with various departments, including Senior Management, to resolve issues or inaccuracies in a timely manner
Extensive research of complex issues through resolution
Complete ad hoc projects to include leading various smaller projects
Research and clear Payment Clearing exception items that do not reconcile
Review and complete Control reports to identify outages or corrections
Reconcile daily cash and wires
Complete daily Cash/System Batch Balancing
System enhancement planning and testing
Complete Cash Tasks
Process requests for reimbursement from new servicers payments for NSF items
Process reversal transactions
Process Loan Modification Cash Adjustments as needed
Ability to interact with peers in building team work with focus on meeting on time objectives.
Incumbent must be analytical in nature with the ability to manage multiple tasks in a self-directed environment, although teamwork is key.
Assist supervisor as needed
Perform additional duties as required
Serve as team lead in the absence of the supervisor, mentoring and training team members
Overtime may be required as needed, including evening and weekend hours.