Senior Case Manager

Amaro Law Firm • Austin, TX

3d • Onsite

About The Position

Join the mission to bring closure, justice, and peace to thousands of families. Our firm’s bedrock is built on our client service standards to provide assurance, compassion, and empathy throughout the client experience. Our firm is one of the fastest growing injury and wrongful death law firms in the country, known for its results, client experience, structure, and high-performance culture. Amaro Law Firm is fast paced, committed to our core values, and an ideal environment for passionate professionals looking to make a difference in our community and in their clients’ lives. The right candidate will gain access to a generous compensation package tied to what he or she can achieve based on their work ethic and production. We have 20+ years of experience in personal injury, wrongful death, insurance claims, and commercial litigation, with a renowned reputation in truck wrecks, catastrophic injury cases, and wrongful death litigation and trial work. Our firm provides comprehensive training, supports continuing legal education, and maintains a supportive culture for growth. We are looking for someone who takes ownership, is a lion for clients, and feels a calling to build a reputation and a lasting career in the industry.

Requirements

• 5+ years in personal injury case management
• Comprehensive case handling from treatment through settlement
• Expertise in demand letter preparation
• Advanced settlement negotiation skills
• Assisting clients with treatment coordination
• Client management and communication per Standard Operating Procedures
• Delivering 5-star, justice-driven service
• Ability to achieve KPI metrics
• Proven experience in a high-volume professional setting
• Exceptional organizational and multitasking abilities
• Superior verbal and written communication skills
• Strong attention to detail with effective deadline management
• Collaborative, team-oriented mindset

Nice To Haves

• Bilingual in Spanish and English preferred
• Proficiency with FileVine software
• In-depth knowledge of medical terminology
• Expert-level settlement negotiation experience

Responsibilities

• Overseeing client treatment compliance and case progression
• Collaborating with attorneys on pre-litigation matters
• Conducting thorough case investigations and fact-finding
• Managing file organization and tracking
• Preparing and analyzing detailed reports
• Handling a high-volume caseload in a fast-paced environment

Benefits

• Comprehensive medical, dental, and vision coverage (no cost to employees)
• 401(k) with employer matching
• Generous paid time off
• Parental leave
• Professional development assistance
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed