Senior Case Manager
About The Position
The senior case manager position is designed to assist persons in identifying and acquiring supports which allow them to live in the community. The senior case manager should assist the individual in a way which supports the person in making his/her own choices and decisions about these supports. The senior case manager should function as an educator and a resource to both clients and peers within the department. Life decisions should be made by the individual and/or guardian. The senior case manager will focus on coordinating services for vulnerable individuals and assisting them to navigate the complex service delivery system. The position will provide a systematic process of on-going assessment, planning, referral, service coordination, monitoring, consultation and advocacy assistance, through which multiple service needs of individuals are addressed. This position will be responsible for directly coordinating a caseload, and facilitate/coordinate other services or supports, which will positively influence individuals’ lives. The senior case manager will have contact with a wide range of organizations, families, and other community members. The case manager will always act in a professional manner and understand that they represent the interests of the individual they support as well as of the case management department as a whole.
Requirements
- A Bachelor’s Degree in a human service-related field
- Two years of experience working with individuals with disabilities or aging
- Two years fulltime experience in CADI/DD waiver case management
- Knowledge of the local community
- Good oral and written communication skills
- Knowledge of the concepts related to self-directed services
- A valid driver’s license
- Proof of automobile insurance
- Meet the qualifications of an unlimited driver (defined as one that requires an employee to drive a motor vehicle as a part of her/his Dungarvin work, including vehicles owned or leased by Dungarvin, and/or to drive a vehicle in which a person served is transported).
Responsibilities
- Assist persons in identifying and acquiring supports which allow them to live in the community.
- Support individuals in making their own choices and decisions about supports.
- Function as an educator and a resource to both clients and peers within the department.
- Coordinate services for vulnerable individuals and assist them to navigate the complex service delivery system.
- Provide on-going assessment, planning, referral, service coordination, monitoring, consultation and advocacy assistance.
- Directly coordinate a caseload.
- Facilitate/coordinate other services or supports.
- Act in a professional manner and represent the interests of the individual they support as well as of the case management department.
Benefits
- Medical, Vision and Dental Insurance for full-time employees
- Supplemental Insurance
- Flex Spending and HSA Accounts for full-time employees
- Pet Insurance
- Life Insurance for full-time employees
- 401 K plan with up to 3% employer match after one year of service based on eligibility requirements
- Growth and Development Opportunities
- Employee Referral Program
- Employee Assistance Program
- Pay Active – access up to 50% of your pay before payday
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What This Job Offers
Job Type
Full-time
Career Level
Senior
