Sr Case Manager/Case Manager, Queens Treatment Apartment (QTA)

ACMH INC•New York, NY

6d•$55,632 - $63,905•Onsite

About The Position

Provides case coordination and delivers community rehabilitation services for the Queens Treatment Apartment (QTA) program. This role involves working with adults with serious mental illness, offering a range of support services including direct care, rehabilitation, and crisis intervention. The position is based in Queens and operates on a Monday through Friday schedule from 9:00 am to 5:00 pm.

Requirements

Sr. Case Manager Qualifications: M.A. in psychology or a human service related field.
Sr. Case Manager Qualifications: B.A. in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services.
Case Manager Qualifications: B.A. in psychology or a human service related field.
Strong written and verbal communication skills.

Nice To Haves

Experience working with adults with serious mental illness preferred.
Master’s Degree preferred (for Sr. Case Manager).

Responsibilities

Conducts home visits for assigned caseload.
Obtains psychosocial histories and conducts functional skills assessments.
Establishes and maintains liaison with primary provider of psychiatric care.
Assures access to psychiatric, substance use, medical services, and entitlement benefits.
Monitors client medication, including adherence and side-effects.
Administers standardized health screening tools.
Develops individualized rehabilitation plans (Service/Support Plans) in consultation with the treatment team and client.
Delivers community rehabilitation services such as Assertiveness/Self Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management.
Delivers housing support services in areas of education/employment support, behavioral health, harm reduction/substance use, assistance with obtaining and retaining entitlements, health care, emergency services, Health Home Care Coordination, and transportation.
Documents client response to service, progress, and regressions, and updates the Service/Support Plan.
Trains clients in safety procedures and conducts fire drills and self-preservation tests.
Prepares residents for transition to independent living and makes necessary referrals.
Facilitates crisis intervention in the event of an emergency.
Staffs Emergency Phone on a rotating basis.
Maintains client charts and submits necessary notes and reports, including incident reports.
Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems.
Attends in-service training as requested.
Provides coverage as needed for other staff on the program team.
Serves as 'Qualified Mental Health Staff Person'.
Performs duties as assigned by supervisor.