Senior Career Services Advisor

University of Southern California•Los Angeles, CA

16d•$80,010 - $87,619•Onsite

About The Position

The University of Southern California (USC) Career Center is seeking an experienced Senior Career Advisor to join the Career Engagement team. This role is responsible for leading innovative and scalable signature undergraduate career services, focusing on diverse disciplines, career interests, and advising. The position is critical for meeting the high student demand for graduate career advising and programming. The incumbent will develop and manage relationships with key stakeholders and campus partners, with a particular emphasis on undergraduate student career programming. Responsibilities include planning financial literacy programming, such as the two-day Financial Literacy Conference, and leading a faculty and staff certificate program to educate colleagues on career services resources. The role involves fostering partnerships with the Council for Academic Advisors (CAA), undergraduate student government, Student Life, academic departments, and other student organizations. Collaboration with other school-based career services offices and critical departments is essential to maximize undergraduate student outreach. The incumbent will also supervise student interns and partner with technology vendors. The ideal candidate will have experience in benchmarking, researching, and advising undergraduate and graduate students, with knowledge and interest in planning financial literacy educational events, developing original career content, and leading student engagement and programming for the Career Engagement team. The incumbent will demonstrate professionalism and strong written and verbal communication skills while advising students and recent graduates on various career-related topics, including financial literacy, investigating fast-growing career paths, developing competitive resumes and cover letters, preparing for interviews and networking, leveraging AI for job searching and upskilling, and negotiating offers. This position requires working some evenings and weekends during the academic year. All applications must include a cover letter and a resume.

Requirements

Bachelor's Degree in Humanities, Social Sciences, Student Affairs, Human Resources, Education, Counseling, Social Work, or a related field
Related education and experience in counseling, career services, and advisement
Three to five years of experience in career advising, programming, and supervising student team members.
Ability to manage, balance, and prioritize different tasks and projects.
In-depth knowledge of federal immigration employment regulations and processes, interpreting and providing guidance as to their pertinence to international students.
Advanced knowledge of employer recruiting strategies, job market trends, and occupational, career, and employment information sources.
Superior level of professionalism, exceptional attention to detail, and exemplary written and oral communication and interpersonal skills.
Demonstrated experience interacting with diverse groups, exercising diplomacy, good judgment, and discretion.

Nice To Haves

Master's degree in Humanities, Social Science, Education, or a related field
Career services counseling/advising in a not-for-profit four-year college/university setting
Strong working knowledge of career development is the best practice for first- and second-year students
Experience recruiting, supervising, and leading student team members
Ability to research and quickly develop knowledge of employer recruiting strategies, job market trends, and occupational, career, and personal growth for undergraduate students
Willingness to work with an inclusive community, fostering mutual respect, wellness, inclusion, and a sense of belonging
Skilled in communicating effectively and professionally using tact, diplomacy, emotional intelligence, and the ability to collaborate and lead effectively as an individual, a team member, and with various groups
Provide excellent customer service to students and alumni populations
Knowledge of virtual career center platforms, including Handshake, UConnect, Quinncia, CareerShift, Big Interview, Canva, and other platforms
Strength in establishing and maintaining effective cross-campus collaborations, balancing competing priorities, implementing both large- and small-scale programs and events
Ability to work as an intrapreneur to develop new and relevant career programming for a multi-generational student population
Ability to handle confidential information following FERPA regulations
Experience working with government agencies concerning immigration.
Advanced knowledge of California and multi-state employment law.
Experience working with international students, faculty, and staff in higher education, and familiarity with academic medical center environments.
Knowledge and understanding of employment issues affecting various groups (e.g., gender wage gaps, LGBTQIA discrimination, ageism).
Fluency In Spanish, American Sign language (ASL), and/or other languages In addition to English.
Demonstrated experience with office management communication software/tools (e.g., Google suite, Slack, Skype) and social media management.
Proficient with Microsoft Office and Adobe Creative Suite software.
Demonstrated experience managing multi-platform communications and marketing plans Involving publications,

Responsibilities

Understand challenges related to undergraduate students and educate students about the many career paths and exploration
Advise undergraduate, graduate, and recent graduates, providing in-depth guidance on career-related matters and job search strategies
Administer career assessments, including the Myers-Briggs Type Indicator and the Strong Interest Inventory, and other career assessments
Produce original content for presentations, professional development workshops, videos, web pages, digital handouts, social media, and other educational materials
Write and update resume, curriculum vitae, resume booklet, and website content
Create new presentations covering trending career topics for undergraduate students, recent graduates, and other key stakeholders
Write, edit, and proofread precise, engaging, accurate, and compelling educational content and marketing copy in various styles appropriate to target audiences
Remain current with recruiting trends and collaborate with the employer community for undergraduate career opportunities
May provide guidance to colleagues with less experience, as required
Coordinate marketing with the Assistant Director for Marketing, delivering content and engaging more undergraduate students in appointments and programming
Utilize good emotional intelligence with the team, interpersonal communication skills, including active listening, and collaboration skills
Recruit, train, and supervise student interns and develop innovative undergraduate student programs/approaches to engage first-year students early in the career development process.
Serve as the liaison to the CAA hosting in-person events on campus and collaborating with academic schools
Plan and execute career events for small and large groups, including the Financial Literacy Conference, monthly financial literacy webinars, promote networking opportunities with students and alumni
Representing the Career Center at undergraduate student events and professional associations
Advise domestic and international undergraduate and graduate students and recent graduates through in-person, phone, and online appointments and enter advising notes into the career advising database
Collaborate with the USC Student Life departments, Undergraduate Student Government, Registered Student Organizations (RSO, school-based career centers, professional associations, and other campus partners
Representing the Career Center at undergraduate student events and professional associations
May provide guidance to colleagues with less experience, as required
Serve as a Career Center liaison to assigned school-based career centers
Identify undergraduate student career resources and serve as liaison to the assigned educational technology platform
Develop and conduct student and recent graduate career workshops, moderate panel discussions, and create structured activities for groups and individuals
Stay current on career and hiring trends, relevant on and off-campus resources, and related technology by actively engaging and presenting at professional workshops, seminars, and conferences
Possess strong project management and organizational skills
Perform other related duties as assigned or requested