Senior Capability Analyst - Remote

UnitedHealth Group•Minnetonka, MN

13h•$72,800 - $130,000•Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. People say change is hard. We say so what? We’re in the business of making health care more affordable, simpler, and easier for people to access. And we need smart business professionals who can help us. As a Senior Business Analyst (Product Owner), you’ll design processes and project implementations and diagnose process improvement opportunities as you develop innovative solutions that will affect millions. If that sounds energizing to you, join us today. In this role you will represent the voice of the business by performing research, design, and development and translating complex business requirements into actionable features and changes/updates to the ATS (Appeals Tracking System). This is a cross-functional liaison role that reviews requirements and performance against expectations and coordinates/facilitates or influences changes to product to achieve optimal performance. You will work with internal and external business partners to recommend future direction, respond to inquiries, and ensure alignment to business goals. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

Experience with implementing software or from ideation / requirements through to successful delivery
Proven experience in managing projects from ideation to post-deployment, demonstrating solid project management skills and the ability to drive projects to completion
Demonstrated experience in gathering and evaluating requirements, and writing and translating business requirements
Demonstrated success as a Product Owner or in a similar role, with a track record of delivering successful outcomes and driving business value
Solid working knowledge of how to execute on project deliverables in a fast-paced environment
Proven ability to work effectively in a fast-paced environment with multiple priorities, showing adaptability, time management, and the ability to meet deadlines
Excellent communication skills and the ability to build relationships and influence decision-making at all organizational levels
Ability to develop solid networks and ensure collaboration and consensus building
An ability to communicate complex and technical issues to diverse audiences

Nice To Haves

Lean process improvement or six sigma qualifications / experience
Experience in capturing requirements, effectively documenting and communicating complex processes using the Given-When-Then (GWT) format
Experience with Agile methodology
Experience of managing business partners in a matrix organization
Experience working directly with senior level business stakeholders
Agile Methodologies: Solid understanding and application of Agile methodologies in a complex and fast-paced environment. Experience using Aha, Rally, Jira, or similar tools for project management and issue tracking

Responsibilities

Capture, analyze, organize, and prioritize business requirements for moderately complex projects
Documents and translates business requirements into features and the development of user stories
Collaborates with System Analysts to identify solutions to meet business requirements
Provide explanations and information to Agile teams, stakeholders, managers
Prepares and presents information to leadership for next steps and decision making
Actively participate in Agile team processes and help implement process changes related to Agile
Represents business interests and requirements on the scrum teams
Lead, Build and maintain a backlog/inventory of system and business requirements to quickly react to additional enhancement capacity
Provides direction to business analysts and IT resources within the Agile team to ensure highest value is delivered