Senior Business Technology Analyst

Dominion Energy • Richmond, VA

1d • $90,900 - $118,100 • Hybrid

About The Position

Dominion Energy is seeking a Senior Business Technology Analyst to play a strategic role in driving organized and effective requirements for projects and products. This role involves researching, analyzing, and evaluating data to make recommendations for program and process improvements. The Senior BTA will provide guidance and mentorship to entry-level employees and serve as a liaison between business areas and information technology. Responsibilities include planning, conducting, and directing the analysis of complex business problems to be solved with automated systems, reengineering technical processes for efficiency, and identifying, evaluating, designing, and specifying cost-effective systems and procedures. The analyst will collaborate with Product Owners on end-to-end product strategy, determine business value, and ensure alignment with the product vision. Additionally, the role involves eliciting requirements, translating user needs into user stories, acceptance criteria, and testing plans, defining and tracking performance metrics, ensuring testing integration, developing test plans, tracking progress toward OKRs, and managing software vendor relationships.

Requirements

• 5-6+ years of directly related experience.
• Extensive analytical ability, including organization and problem-solving techniques.
• Expertise in presenting information through written and verbal communications.
• Extensive facilitation skills for gathering requirements and designing business processes related to system change requests.
• Ability to coordinate issue resolutions through direct interaction with clients and application developers.
• Strong project management skills for developing project plans and leading teams through all project life cycles.
• Extensive experience in performing complex technical analysis of various data and business problems with strong attention to detail.
• Analytical proficiency regarding the functional and technical development of application software solutions.
• Ability to multi-task to support production issues, test production fixes, and fulfill legal and regulatory requirements.
• Ability to develop a test plan with scenario modeling for functional and regression testing of systems.
• Advanced knowledge of digital domains, products, and user journeys.
• Ability to quickly learn industry trends and end-user demands; stay current with best practices and emerging technologies.
• Extensive experience in managing and prioritizing product backlogs.
• Experience tracking metrics critical to product teams.
• Experience collaborating across various stakeholders to compile requirements.
• Understanding agile processes.
• Strong communication skills with the ability to present complex messages, trade-offs, and tell a compelling story.
• Ability to articulate business requirements.
• Strong problem-solving mindset.
• A mindset that challenges the status quo, seeks new solutions, and embraces change.
• Takes initiative, steps outside comfort zones, and empowers teams to do the same.
• Fosters an experimental mindset that drives innovation.

Responsibilities

• Research, analyze, and evaluate data from various sources, making recommendations for program and process improvements.
• Provide guidance to entry-level employees and serve as a mentor to other team members.
• Assist business owners with functional area subject matter expertise, business analysis strategies, and company networking/contacts.
• Plan, conduct, and direct the analysis of complex business problems to be solved with automated systems.
• Reengineer technical processes for greater efficiency.
• Provide technical recommendations.
• Assist business owners by identifying, evaluating, designing, and specifying systems and procedures that are cost-effective, efficient, and meet business requirements and corporate strategic goals.
• Collaborate with Product Owners to shape the end-to-end product strategy, determine business value, and ensure alignment with the overall product vision.
• Elicit requirements, translate user needs into user stories, acceptance criteria, and testing plans.
• Serve as the day-to-day contact for requirement clarification.
• Define, implement, and track performance metrics for solutions entering production.
• Ensure testing of features and functionalities is integrated into the development process.
• Develop test plans.
• Track progress toward OKRs, ensuring alignment with the overall product vision.
• Manage software vendor relationships to support successful product delivery and business outcomes.

Benefits

• health, dental, and vision benefits with coverage for families and domestic partners
• vacation
• retirement plans including 401k contributions and matches
• paid holidays
• tuition reimbursement
• bonus eligibility
• sick leave
• disability insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior