Senior Business Systems Analyst

PNC•Pittsburgh, PA

2d•$63,750 - $127,500•Onsite

About The Position

The Senior Business Systems Analyst partners with business stakeholders and technology teams to analyze business requirements, evaluate system capabilities, and recommend solutions that support organizational objectives. This role contributes to business process improvement initiatives, identifies system constraints and impacts, and helps ensure technology solutions effectively meet business needs.

Requirements

University/college degree with 2+ years of relevant professional experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Experience gathering and documenting business requirements and translating them into technology solutions.
Strong analytical, problem-solving, and critical-thinking skills.
Excellent verbal and written communication skills.
Ability to manage multiple priorities and collaborate effectively across business and technology teams.
Proficiency with business process analysis, requirements documentation, and system testing methodologies.

Nice To Haves

Experience supporting technology applications and system implementations.
Knowledge of process improvement methodologies and business analysis best practices.
Familiarity with Agile, Waterfall, or hybrid project delivery methodologies.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Application Development
Business Management
Customer Solutions
Design
Group Problem Solving
Process Improvements
Release Management
Software Solutions
User Experience (UX) Design
Business Assessment
Business Process Modeling
IT Environment
IT Project Management
Requirements Analysis
Technical Writing/Documentation
Workflow Analysis

Responsibilities

Participates in analyzing business requirements and production specifications for changes made to technology applications.
Formulates and defines the system scope and objectives, based on user needs and business processes.
Directs business process improvement projects for internal business groups, aiming to improve business results.
Identifies and documents all system constraints, implications and consequences of various proposed system changes.
Provides recommendations for addressing and resolving business issues, for a specific business group.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service