Sr Business Analyst - Irving,TX

Photon•Irving, TX

5d•$38,000 - $133,000•Onsite

About The Position

We are seeking a Senior Business Systems Analyst with strong experience in agent-facing servicing applications and core banking system integrations. The role focuses on defining requirements for internal platforms used by customer service and operations agents, ensuring seamless integration with backend banking systems. The role also offers opportunities to identify and support AI-enabled capabilities that improve servicing efficiency, fraud detection, and operational automation.

Requirements

Strong background in business analysis within banking/payments
Domain knowledge of payment rails (ACH, Wire, Zelle/RTP, Card) preferred
Experience translating business requirements into technical specifications
Familiarity with Agile delivery practices

Responsibilities

Perform business analysis for payment processing platforms (ACH, Wire, Zelle/RTP, Card)
Work with business stakeholders, product owners, and technology teams to gather and document requirements
Leverage domain expertise in Payments (ACH, Wire, Zelle/RTP, Card) to design and enhance banking solutions
Translate business needs into user stories, epics, functional specs, and acceptance criteria
Analyze existing payment workflows, identify gaps, and recommend process/system improvements
Support regulatory and compliance requirements tied to payment processing
Develop reports and dashboards supporting payment operations and compliance reporting
Design and enhance data pipelines to support payment reporting needs
Collaborate with engineering and data teams to resolve data quality issues and defects
Support Agile delivery: backlog grooming, sprint planning, requirement clarification, UAT