Senior Business Systems Analyst

Global Lending Services • Greenville, SC

3d • Hybrid

About The Position

The Senior Business Systems Analyst is responsible for analyzing business problems and working with software developers to create technical solutions in the areas of data warehousing, ETL development, business intelligence, reporting, and data exchanges with external partners. This position is responsible for leading scrum ceremonies, project tasks, coordinating solution development, writing requirements documents, creating test cases for User Acceptance Testing, performing QA checks to ensure data accuracy, and conducting end-user training for new functionality.

Requirements

• Minimum of bachelor’s degree required
• Minimum of five (5) years’ experience in a similar role is preferred; automotive credit/lending industry or experience in a professional, corporate environment is preferred
• Experience in gathering business requirements required
• Working knowledge of SQL and change management required
• Experience in Agile/ Scrum methodologies required
• Demonstrated competency in business analysis techniques such as process models, data flow diagrams, or other diagramming tools and models
• Experience developing and implementing analytics databases in an IT organization
• Proficient computer skills with working knowledge of internet and standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required
• Excellent written and verbal communication skills, including the ability to present complex and/or technical ideas with business-friendly and user-friendly language
• Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness
• Excellent interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business
• Team player that can adapt in a fast pace and changing environment
• Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities
• Ability to think strategically and deliver tactically
• Commitment to exemplifying the organizational core values and key competencies
• Must be able to work at a desk/in a seated position up to 100% of the workday
• Must be able to constantly operate a computer and other standard office equipment
• Must be able to talk and hear to exchange accurate information
• Must have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading

Nice To Haves

• Experience with vendor negotiation and management including writing or modifying effective and protective SOWs preferred
• Experience with data governance and enterprise data management preferred
• Experience with modern data encryption standards and secure data exchange processes preferred

Responsibilities

• Develop a sound understanding of the business as well as any issues and challenges of the organization to confidently recommend feasible solutions
• Research and analyze business problems and propose available solutions to correct and enhance business processes
• Communicate proposed solutions using various media such as spreadsheets, charts, diagrams, or other documents that accurately describe the need and the proposed solution
• Collaborate with business analysts, IT application development and infrastructure teams, and data warehouse developers to design, build, customize and implement technical solutions, including but not limited to reports and business intelligence dashboards using databases (SQL Server / Snowflake), Streamlit, and Power BI or other reporting tools
• Gather and document business requirements and develop detailed, functional specifications and other necessary systems documentation for changes, enhancements, and new systems
• Partner with internal departments to assist in troubleshooting application issues
• Manage and lead scrum/ agile ceremonies
• Work closely with external vendors to facilitate file exchange automation and enhancements
• Provide support for large-scale enhancements and ongoing system maintenance work
• Mentor and train team members as necessary
• Perform additional assignments and special projects as required by the needs of the company or as directed by management

Benefits

• Competitive base pay and performance bonuses, dependent on role
• Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
• 401K with employer match and 100% immediate vesting
• Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
• Paid Volunteer Time Off (VTO) Annually
• Tuition Reimbursement
• Parental Leave
• Business casual work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior