GTM Senior Business Systems Analyst

Ramp•New York, NY

9d•$145,800 - $182,200•Onsite

About The Position

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. Ramp is in a critical phase of growth. We grew immensely last year and are building out a talented business systems team to ensure we maintain this trajectory for years to come. You’ll work directly with our Sales, Account Management, Partnerships, and Product teams to execute mission-critical business systems projects across the organization. This is a key role where you will be uniquely positioned to impact the full picture of Ramp’s growth efforts through systems development.

Requirements

3+ years of experience in sales/marketing/revenue operations or business systems in a fast-paced environment
Salesforce Admin certification or equivalent experience
Mastery with Salesforce and Marketing automation tools (Hubspot, Outreach, Zapier, Retool, Workato), and other GTM tools & systems alike, and can learn new systems quickly
Ability to get in the weeds to build elegant, efficient and scalable solutions
Structured thinker with a natural capacity to distill complex concepts and effectively communicate them to a variety of audiences
A “get things done” mentality; can dissect problems, identify solutions, and drive these solutions to completion with a high degree of autonomy

Nice To Haves

Experience in high-growth startups and/or high-growth technology companies
Experience with Looker or similar BI tools
Experience with Asana or similar project management software

Responsibilities

Work alongside Sales Operations to administer key go-to-market business systems, including Salesforce, Outreach, Qualified, Zendesk, Hubspot, Looker, Gong.io
Build and deploy automation (flows), validations, and applications in Salesforce
Implement new systems and integrations as needed
Analyze key business requirements and systems capabilities to write specifications for systems build and run end to end implementation
Create key reports and dashboards to track systems performance and data accuracy
Write and maintain clear documentation on systems build and integrations with other business systems

Benefits

Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Employee Assistance Program and virtual care through Lumino Health
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option