Senior Business Systems Analyst - Mainframe
About The Position
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Business Systems Analyst within PNC's Lending Tech organization, you will be based in Pittsburgh PA, Philadelphia PA, Dallas TX, Strongsville OH or Birmingham AL. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Seeking a Business Systems Analyst to support business and technology initiatives by translating business needs into clear, actionable system requirements. This role partners closely with stakeholders, product owners, and technology teams to drive solutions that align with business objectives. The ideal candidate is a self-starter with a proactive, solutions-oriented mindset and experience working in mainframe environments or a strong willingness to learn.
Requirements
- Experience as a Business Systems Analyst or similar role
- Direct mainframe experience or demonstrated ability and willingness to learn mainframe technologies
- Strong experience gathering and documenting business and functional requirements
- Hands-on experience creating user stories in an Agile environment
- Self-starter mentality with the ability to work independently and manage priorities
- Proactive, solutions-based approach to problem solving
- University / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Nice To Haves
- Experience working in Agile or hybrid Agile environments
- Familiarity with financial services or enterprise-scale systems
- Strong communication and stakeholder management skills
Responsibilities
- Gather, analyze, and document business and system requirements through stakeholder interviews, workshops, and working sessions
- Create clear, well-defined user stories, acceptance criteria, and supporting documentation for Agile delivery teams
- Partner with technology teams to support solutions leveraging mainframe systems, including understanding data flows, interfaces, and downstream impacts
- Act as a liaison between business partners and IT to ensure requirements are accurately understood and delivered
- Proactively identify gaps, risks, and improvement opportunities, offering solution-based recommendations
- Support testing, validation, and implementation activities to ensure solutions meet business needs
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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What This Job Offers
Job Type
Full-time
Career Level
Senior
