Senior Business Subject Matter Expert

Zantech•Washington, DC

1d•Hybrid

About The Position

Zantech is looking for a talented Senior Business Subject Matter Expert to contribute to the success of our upcoming Human Resources Management project for a Hybrid role based out of downtown Washington DC. The Senior Business Subject Matter Expert will play a crucial role in providing supplementation of HRM staff with HRM Specialist-related support, including Personnel Staffing for SES and political appointee programs, Contractor Support such as, ECQ template preparation, SIQRB mock interview coaching, CCAR narrative development, and ECQ-based communication coaching, General Senior Business Subject Matter Expert duties, and Technical Support. The Senior Business Subject Matter Expert provides the highest level of human resources management expertise in support of CBP's Senior Executive Service (SES) recruitment and staffing programs. This individual supports applicants through the full SES selection process, including the preparation of Executive Core Qualification (ECQ) templates under the résumé-based recruitment method, and coaches applicants for OPM's Structured Interview Qualification Review Board (SIQRB). The role requires expert analytical, writing, and oral communication skills and the ability to work independently with executive-level officials and top agency stakeholders.

Requirements

8 years of relevant experience within the area of assignment
Expert knowledge of SES Executive Core Qualifications (ECQs) and related competencies
Expert knowledge of the OPM Qualification Review Board (QRB) review process
Expert analytical and writing skills; ability to develop ECQ Statements and ECQ templates
Prior experience working directly with SES selectees on ECQ Statements
Outstanding oral communication skills to interview and communicate with executive-level selectees and top agency officials
Ability to conduct mock interviews and coach applicants on CCAR (Challenge-Context-Action-Result) narrative development
Ability to coach applicants on virtual interview presentation skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe
Ability to multi-task, meet deadlines, and respond to inquiries simultaneously
Strong interpersonal skills and ability to work with cultural and professional diversity
Ability to work independently with minimal supervision
Proficiency with Microsoft Office suite for documentation
US Citizenship required
Must be able to satisfactorily complete a Single-Scope Background Investigation (SSBI) prior to reporting to work

Responsibilities

Prepare Executive Core Qualification (ECQ) templates and related documents for SES applicants under the résumé-based recruitment method for submission to OPM's QRB
Prepare SES Presidential Rank Award and Special Act Award justifications
Prepare SES slot justifications
Conduct mock interviews to prepare applicants for the OPM Structured Interview Qualification Review Board (SIQRB)
Provide in-depth guidance to applicants on the SIQRB interview structure, expectations, and the OPM QRB review process
Assist applicants in developing and refining ECQ-based narratives using the CCAR model, providing constructive feedback
Coach applicants on effective communication and presentation skills tailored for virtual interview environments
Develop practice scenarios based on ECQ competencies to ensure robust applicant preparation
Return completed ECQ templates to the Executive Services Staff within 7–10 business days of receiving résumés, résumé review notes, interview notes, and vacancy announcements
Identify themselves as a Contractor in all communications, meetings, and correspondence
Complete and comply with all required NDAs, security awareness, and privacy training