Senior Business Programs Specialist

Expedia•Seattle, WA

About The Position

The Senior Business Programs Specialist role sits within Expedia Group’s Product & Technology division and supports marketplace programs through program management, reporting, and data-driven insights. In this role, you will help program leaders move strategic initiatives forward, strengthen reporting practices, and turn complex data into clear recommendations for business and technology stakeholders.

Requirements

Demonstrate experience supporting or leading small to mid-scale programs or projects end to end, from planning through execution and delivery
Strong written and verbal communication skills, with the ability to translate data into a clear, actionable narrative for varied audiences
Comfort working with ambiguity and competing priorities in a fast-paced, cross-functional environment
A curious, self-starting mindset with an interest in applying AI/GenAI tools to improve the speed and quality of insight generation
High attention to detail, data accuracy, and critical thinking skills
Ability to work independently with limited oversight, managing multiple tasks and competing deadlines
Working proficiency in Excel, SQL and visualization tools like Tableau or Power BI
Bachelor's degree in a quantitative or related field, or equivalent experience
2–4 years of experience in project/program coordination, insights, analytics, data, or a related role, with demonstrated ability to work independently

Nice To Haves

familiarity with a scripting language (Python)

Responsibilities

Lead and execute program management work and tasks (about 70% of the role), independently coordinating workstreams and helping program managers within the team drive their initiatives forward
Provide consistent status updates on progress, issues, risks, and concerns to stakeholders
Create clear, organized communication materials (status updates, playbooks, RASCI documentation) for stakeholders
Develop project schedules, define timeframes, and prioritize tasks to achieve milestones and deliver intended objectives
Monitor progress against project milestones, timelines, specifications, and requirements
Own Jira intake/tracking hygiene and proactively drives process improvement and automation initiatives within the MPO org
Build, own, and maintain the team's dashboards and data sources - including the umbrella Marketplace Health Dashboard and custom SQL views/Tableau connections - partnering with MPO program managers on KPI requirements and with other insights teammates on shared methodology and reporting standards
Proactively identify trends, patterns, and emerging risks through data analysis and metric monitoring, applying AI-assisted tools (Claude, Glean, etc.) to accelerate analysis, and present clear, stakeholder-ready insights and recommendations to MINT program managers and MPO leadership
Own the MPO dashboard/metrics catalog lifecycle - intake, build, QA, and retirement - so the portfolio stays accurate and trustworthy
Triage and prioritize incoming ad hoc data/dashboard requests (Jira/Confluence) against the standardized reporting roadmap
Represent MINT's insights needs in the AI Operations team's Beta Builder group, helping bring new AI-powered tools from pilot to production