Senior Business Program Manager

USP•Rockville, MD

25d

About The Position

The Senior Business Program Manager leads complex, cross-functional programs that deliver strategic business outcomes and organizational value. This role is accountable for managing multiple interrelated initiatives, aligning stakeholders around common objectives, driving execution, and ensuring successful realization of business benefits. The ideal candidate possesses exceptional leadership, communication, and stakeholder management skills, with demonstrated success navigating complex organizational environments and influencing executive-level decision-making. As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards. Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

Requirements

Bachelor's degree in Business, Information Systems, Project Management, Organizational Leadership, or related field.
8+ years of progressive experience leading large-scale, complex business or technology programs.
Proven success managing cross-functional initiatives involving multiple stakeholder groups.
Strong executive presence with excellent presentation, facilitation, negotiation, and communication skills.
Experience managing budgets, risks, dependencies, and governance processes.
Demonstrated ability to influence outcomes and drive alignment in matrixed organizations.

Nice To Haves

Master's degree (MBA or related discipline).
PMP, PgMP, or equivalent program/project management certification.
Experience leading enterprise transformation, digital modernization, or business process improvement initiatives.
Experience working within a PMO, portfolio management, or governance environment.

Responsibilities

Lead enterprise-wide programs consisting of multiple projects, workstreams, and business stakeholders.
Develop and manage integrated program plans, roadmaps, dependencies, risks, and milestone schedules.
Partner with executive sponsors and business leaders to define objectives, priorities, and success criteria.
Drive governance processes, executive reporting, and decision-making forums.
Facilitate communication and alignment across business, technology, operational, and external partners.
Identify and proactively manage program risks, issues, dependencies, and change impacts.
Track program performance, budget, resource utilization, and benefit realization.
Develop business cases, strategic recommendations, and executive-level presentations.
Foster collaboration, accountability, and continuous improvement across program teams.