Senior Business Process Analyst

Syms Strategic Group, LLC (SSG)•Savannah, GA

2d•Remote

About The Position

Syms Strategic Group (SSG) is seeking a talented Senior Business Process Analyst for a full-time, remote position within the Veterans Affairs department. This role requires a Public Trust (MBI) security clearance. Military Veterans are highly encouraged to apply. Previous Federal Government experience and Security Clearance are highly desired. This position is 100% U.S. based remote, but candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered.

Requirements

Must possess a strong background in software development and Agile/Scaled Agile Framework (SAFe) methodologies
Must possess excellent oral and written communication skills with the demonstrated ability to communicate complex technical topics to the customer, management, and non-technical audiences
Must possess excellent attention to detail, customer service skills, and problem-solving abilities
Past experience conducting independent research to support the resolution of complex questions
Must possess advanced experience with Microsoft (MS) Office, including Excel
Must possess excellent analytical skills, including integrating information from several sources
Expertise with JIRA tools
Experience in large, Agile software development or data integration projects
U.S. Citizenship required
Must possess or qualify for a Public Trust (MBI) security clearance

Nice To Haves

Previous Federal Government experience and Security Clearance highly desired
Working knowledge of VA’s Veterans Independence Program (VIP)
VA SQA Testing experience
Certified Scrum Master (CSM) or Professional Scrum Master (PSM)
Experience working for a Federal Health Agency (VA, DHA, HHS, etc.)
Healthcare billing and claims processing application knowledge

Responsibilities

Lead the capture of business requirements for software development teams
Collaborate with business users, Information Technology (IT), and leadership to elaborate and document requirements in an Application Lifecycle Management (ALM) tool
Manage requirements in an ALM tool
Perform Agile requirement management activities for a product team
Perform the analysis of user needs to determine functional, cross-functional, and technical requirements
Conduct user interviews, lead and facilitate sessions, and develop business process models and formal specifications
Work with customers, team members, stakeholder users, and other contractors to gather and document business, functional, technical, and non-technical requirements
Perform elaboration of user stories and decomposition of stories into backlog items and determine acceptance criteria
Use an ALM tool (JIRA) for Requirements Management, Testing, and Defect Management to create and manage requirements, epics, sub-epics, and user stories
Perform the collection, tracking, and monitoring of system and business requirements
Validate requirements and integration
Conduct backlog refinement sessions
Coordinate with Systems Engineers to assess impact on technical solutions
Manage and coordinate requirements for various projects
Write and deliver project documents to the client
Identify and manage risks and issues impacting the progress and outcome of the project
Develop and maintain the scheduled project/product backlog(s)
Own and manage requirements change control
Develop Change Requests per established policies and procedures
Facilitate accurate configuration management for project-related artifacts
Identify, document, verify, and track traceability amongst requirements, test cases, and potential risks and impediments
Collect, analyze, manage, and report key Program and Product Team execution status and metrics across all aspects of the Agile product development lifecycle using SAFe
Perform analysis to identify required tasks and their interrelationships to establish well-documented stories
Become a product functional Subject Matter Expert (SME)
Lead and mentor junior analysts in accordance with strategy and direction established by the Team Lead
Establish strong relationships with product and business owners
Support development team as needed to help everyone understand the requirements’ details
Follow Agile methodology (Scrum) and deliver requirements/specifications for Sprint teams
Remove impediments from team members to achieve successful completion of Sprints
Provide clear qualitative and quantitative information to teams and stakeholders
Support change control processes established to monitor and control project scope