Senior Business Process Analyst

Enbridge • Akron, OH

2d • $85,000 - $98,000 • Hybrid

About The Position

We are seeking a Senior Business Process Analyst to lead data, reporting, and analytics initiatives that strengthen operational performance within Design Support Services. This role is responsible for developing and maintaining reporting tools, performance metrics, and analytical insights that enable data driven decision-making across the organization. The ideal candidate is proactive, diligent, and able to independently manage analytics projects from concept through implementation. Read to know more! We offer opportunities for growth, generous time off, and a comprehensive compensation, benefits, and retirement plan. Apply today! #joinourteam Internal Use Only: The Enbridge title for this position is Advisor Business Process and it is associated with an E420 salary grade.

Requirements

• A related Bachelor’s University degree and a minimum of 4 years of relevant experience. For candidates who do not possess a University degree, an additional 3-years of related experience is required.
• Relevant experience in data analytics, reporting, KPI development, performance measurement, business process analysis, project coordination, or operations support.
• Demonstrated experience designing reports or dashboards using tools such as Power BI, Excel, or similar platforms.
• Strong analytical and critical‑thinking skills with the ability to translate complex data into clear, actionable insights for diverse audiences.
• Proficient in data analysis tools, spreadsheets, and systems, with experience working with large datasets and supporting project planning, tracking, and reporting.
• Understanding of business operations, workflow metrics, and financial processes.
• Own the reporting and analytics work, managing multiple priorities independently with minimal oversight.
• Collaborate and influence stakeholders at all levels to improve data quality, streamline reporting, and implement innovative solutions that enhance operational visibility and Design Support effectiveness.
• Ensure reporting activities adhere to all legal, regulatory, and company standards.

Responsibilities

• Develop, enhance, and maintain dashboards, scorecards, and reports to support Design Support Services operations and performance management.
• Lead multiple reporting and analytics initiatives simultaneously, including scoping, requirements gathering, analysis, and successful delivery.
• Partner with cross-functional teams to define key performance indicators (KPIs), ensure reporting consistency, and align data standards across the organization.
• Build analytical models, forecasts, and business cases to support strategic decisions and track progress toward departmental goals.
• Implement standardized reporting processes, including documentation, data governance practices, and quality assurance controls.
• Support leadership oversight through cost analysis, trend monitoring, forecasting, and performance reporting.
• Collect and analyze operational and financial data through system queries, stakeholder discussions, and documentation reviews.
• Perform additional responsibilities as needed to support business priorities and strategic objectives.

Benefits

• A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability
• A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event
• Valuable retirement savings plans, including a savings plan with company stock as an investment option
• Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays
• An Employee and Family Assistance Program
• A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social and financial well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level