Senior Business Operations Analyst

Verse • San Francisco, CA

8d • Hybrid

About The Position

Verse is seeking a highly analytical Senior Business Operations Analyst to support the growth and execution of their Dispatch Intelligence product. This role operates at the intersection of business operations, customer relations, product development, engineering, and data science. The position has two primary responsibilities: driving overall program execution for Dispatch Intelligence by bringing structure to complex cross-functional initiatives, improving processes, tracking progress, and ensuring team alignment on priorities and timelines; and building and operating the processes for onboarding flexible energy assets onto the Verse platform, while continuously improving their operational performance. The ideal candidate will possess strong analytical problem-solving skills, exceptional project management capabilities, and comfort working across both technical and commercial teams. This role is critical for scaling Dispatch Intelligence from individual projects and assets into a repeatable, high-performing operating model.

Requirements

• 3+ years of experience in a top-tier consulting firm or in a similarly rigorous, analytical, and stakeholder-facing role with a strong track record of problem solving and cross-functional collaboration.
• Proven ability to manage complex projects end-to-end, driving execution across teams and delivering results on time.
• Customer-first mindset with the ability to listen, empathize, and translate feedback into actionable recommendations.
• Strong communication skills – able to engage technical and non-technical audiences with equal fluency.
• Data-savvy and detail-oriented, comfortable working with analytics teams and distilling insights from data.
• Collaborative and proactive, excited to work across functions in a fast-paced, mission-driven environment.
• Ability to work cross-functionally with customer, product, data science and engineering teams.
• Experience working in the renewable energy space.

Nice To Haves

• Proficiency with AI tools

Responsibilities

• Drive cross-functional execution of key Dispatch Intelligence initiatives across Customer, Product, Engineering, Data Science, Commercial, and Business Operations teams.
• Create clear visibility into priorities, milestones, dependencies, ownership, and progress across complex workstreams.
• Establish lightweight operating processes and regular project cadences that help teams stay aligned, surface risks early, and maintain accountability.
• Identify gaps, bottlenecks, and unclear ownership across projects and proactively work with teams to resolve them.
• Translate complex project activity into concise updates and decision points for company leadership and other key stakeholders.
• Continuously improve how Dispatch Intelligence projects are planned, tracked, documented, and executed as the product and organization scale.
• Help bring structure to incoming requests and new initiatives by clarifying requirements, scope, priorities, ownership, and next steps.
• Build and manage scalable processes for onboarding flexible energy assets onto the Verse platform, coordinating closely with Customer, Product, Engineering, Data Science, and external stakeholders.
• Create clear visibility into onboarding status, dependencies, blockers, and asset performance across a growing portfolio.
• Proactively identify and resolve issues that could delay onboarding or limit asset performance.
• Partner closely with Customer, Data Science, Product, and Engineering to analyze performance, identify root causes of underperformance, and drive improvements.
• Establish metrics, reporting, and operating cadences that create transparency into portfolio performance and help teams prioritize interventions.
• Identify recurring patterns across assets and translate them into scalable improvements to product capabilities, algorithms, configurations, and operating processes.

Benefits

• Competitive compensation and equity grant at a high-growth start up
• Comprehensive benefits package including medical, dental and vision insurance, and 401k
• Flexible hours, a hybrid working model, and unlimited PTO
• Diverse and inclusive working environment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed