Senior Business Operations AI Program Manager (Hybrid)

Weedmaps•Austin, TX

3d•Hybrid

About The Position

The Senior Business Operations AI Program Manager is a high-impact role responsible for supporting AI forward operational processes across the functional departments at Weedmaps. This role works closely with cross functional teams to understand their operations then plan and implement AI based solutions in partnership with key technology org stakeholders. As a senior strategic partner, you will bridge the gap between executive AI vision and tangible operational reality, ensuring that AI operational deployment is aligned with overarching business goals.

Requirements

5+ years of experience in program management, business operations, or management consulting, preferably within a SaaS or high-growth tech environment with at least 2 years specifically focused on AI or automation initiatives.
Demonstrated experience in deploying AI solutions, specifically large language model (LLM) applications, AI agents, or automated decision-support systems.
Advanced skills in project management tools (Jira, Confluence) and a deep understanding of AI-related technical stacks, APIs, and data visualization tools like Tableau.
A proven track record of creating structure in highly ambiguous environments and leading complex, high-stakes organizational pivots.
Exceptional ability to distill complex AI and operational concepts into clear, executive-level strategies and summaries.
Bachelor’s degree in Business, Finance, Engineering, or Computer Science.

Nice To Haves

A solid understanding of the cannabis tech landscape or experience in a similarly highly-regulated industry

Responsibilities

Lead the end-to-end lifecycle of AI programs, from identifying high-impact operational use cases to full-scale deployment and continuous optimization.
Design and implement scalable operational frameworks that incorporate AI into existing business workflows to improve team velocity, resource allocation, and decision-making accuracy.
Act as the primary technical-operational bridge between technology org AI stakeholders and business stakeholders, ensuring AI is effectively tuned to solve departmental bottlenecks.
Collaborate with Legal and Information Security to ensure all AI deployments adhere to the Machine Learning and Artificial Intelligence Technology Policy, focusing on data privacy, bias mitigation, and regulatory compliance.
Utilize AI-driven insights and business metrics to monitor the health of ongoing programs, providing predictive reporting to leadership on the ROI of AI enablement.
Manage expectations and resolve high-level conflicts across diverse executive teams, serving as the subject matter expert on how AI can augment human workforce capabilities.
Drive organizational culture shifts toward AI-native operations, implementing training programs and feedback loops to ensure seamless human-AI collaboration.
Continuously evaluate the evolving AI landscape to identify new AI-based technologies that can further streamline internal processes and support market expansion.

Benefits

Physical Health (Medical, Dental & Vision)
100% employer-paid premium for employees
Up to 80% coverage for dependents
Company HSA contribution with the High Deductible Health Plan
401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
Basic Life, Voluntary Life and AD&D Insurance options
Supplemental, voluntary benefits
Student Loan Repayment/529 Education Savings with a monthly company contribution
FSA (Medical, Dependent, Transit and Parking)
Voluntary Life and AD&D Insurance
Critical Illness Insurance
Accident Insurance
Short- and Long-term Disability Insurance
Pet Insurance
Identity theft protection
Legal access to a network of attorneys
PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
Paid parental leave