Senior Business Manager - Capital One Travel

Capital One • New York, NY

1d

About The Position

We are looking for a Senior Business Manager to own the end-to-end vacation rentals experience at Capital One Travel. This is a dual-mandate role: on one side, you will craft the best-in-class booking experience for cardholders searching for vacation rental properties; on the other, you will build the tools and systems that enable us to access the best inventory at the highest margin. You will own both the consumer UX and the host/supply-side platform, ensuring that the experience for property hosts is as seamless and compelling as the experience for travelers. This role sits at the intersection of product, engineering, design, and commercial strategy. You will partner closely with business development and commercial teams to ensure that the products you build directly enable the onboarding of high-quality properties and drive favorable unit economics. You will support the vacation rentals P&L and own the technical roadmap, translating business objectives into product strategy and shipping outcomes that move the needle. We are building in an AI-first environment, and we expect this person to be a hands-on practitioner—not just someone who talks about AI, but someone who actively uses AI tools to prototype, validate, and accelerate product development.

Requirements

• Experience in travel, marketplace, or platform businesses strongly preferred.
• Demonstrated experience using AI tools (Claude Code, Claude Cowork, Stitch, Cursor, or similar) for product prototyping and development workflows.
• Experience working in or building AI agent-based systems or workflows.
• Track record of driving P&L or business-critical metrics and delivering measurable results.
• Experience partnering with commercial, business development, or partnerships teams to drive supply-side or marketplace growth.
• Strong analytical skills with comfort in data-driven decision making.
• Bachelor’s degree required; MBA or technical degree a plus.
• At least 3 years of experience performing quantitative analysis
• At least 3 years of experience performing qualitative analysis
• At least 1 year of experience performing people management
• At least 1 year of experience performing project management

Nice To Haves

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in quantitative analysis
• 5+ years of experience in qualitative analysis
• 2+ years of experience in people management
• 2+ years of experience in product development
• 2+ years of experience in financial modeling
• 2+ years of experience in economic forecasting
• 2+ years of experience in project management
• Previous consulting experience is a plus

Responsibilities

• Own the vacation rentals technical roadmap from discovery through delivery, balancing traveler-facing experience improvements with supply-side tooling and platform investments.
• Define and drive the product strategy for both the consumer booking experience and the host/property management experience, ensuring parity of quality on both sides of the marketplace.
• Support the vacation rentals P&L—set targets, track key inputs, and deliver business results with the right quality and in a timely fashion.
• Partner directly with the commercial and business development teams to understand the supply landscape, identify inventory gaps, and build products that help onboard the right properties at the best terms.
• Prototype and validate product concepts rapidly using AI tools such as Claude Code, Claude Cowork, Stitch by Google, or equivalent AI-assisted development environments.
• Work within and help shape our AI agent environment—leveraging autonomous and semi-autonomous AI workflows to accelerate development cycles, automate repetitive product tasks, and augment decision-making.
• Collaborate cross-functionally with engineering, design, data science, and commercial stakeholders to ship high-impact features on a predictable cadence.
• Translate ambiguous business problems into clear product requirements, working with minimal information and iterating as you learn.
• Champion the customer by deeply understanding traveler needs and property host pain points, and ensuring both are reflected in every product decision.

Benefits

• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior