Senior Business Manager

Adelphi Group•Chicago, IL

13d•$75,000 - $100,000•Hybrid

About The Position

We are seeking a strategic, solutions-oriented Senior Business Manager to support the US and global launch of an exciting consumer-facing health and wellness brand. This role will serve as a trusted client partner, helping shape brand strategy, drive integrated campaign development, and connect priorities across U.S. and global teams. The ideal candidate brings strong business acumen, experience navigating complex Integrated Agency Team (IAT) structures, and a passion for breakthrough creative work. You will also oversee a Business Manager responsible for the Veeva submission process, ensuring regulatory workflows remain aligned with broader campaign objectives and timelines. Success requires someone who can see the bigger picture, anticipate challenges, and bring thoughtful solutions to the table.

Requirements

3+ years of advertising agency experience, preferably within consumer healthcare or pharmaceutical advertising.
Experience supporting consumer-facing brand launches and integrated marketing campaigns.
Demonstrated experience working with U.S. and global teams within complex IAT environments.
Strong strategic thinking, market research, and competitive analysis skills.
Working knowledge of MLR review processes and Veeva submission workflows.
Experience managing or mentoring junior account team members.
Strong client relationship management and communication skills.
Exceptional organizational skills, attention to detail, and the ability to manage competing priorities.
A proactive, solutions-oriented mindset with the ability to connect business objectives, creative opportunities, and operational requirements.
Demonstrated ability to apply AI tools and emerging technologies to streamline workflows, strengthen analysis, and deliver more effective business outcomes.
Bachelor's degree or equivalent relevant experience.

Responsibilities

Partner with client and agency leadership to translate business objectives into actionable marketing strategies.
Support the strategic planning and execution of an integrated consumer-facing brand launch.
Conduct competitive reviews and leverage market research, category trends, and consumer insights to inform strategic recommendations.
Identify business opportunities, anticipate challenges, and develop proactive solutions.
Champion breakthrough creative work while maintaining alignment with business objectives and regulatory requirements.
Partner with U.S. and global teams to ensure alignment across brand strategy, market priorities, and campaign execution.
Navigate complex IAT structures, connecting creative, strategy, media, production, and other agency partners.
Identify dependencies and opportunities across workstreams, ensuring teams remain focused on shared objectives.
Facilitate collaboration across agency partners, resolving challenges and maintaining momentum.
Maintain a holistic understanding of the business, connecting individual initiatives to broader brand priorities.
Provide day-to-day leadership, mentorship, and guidance to the Business Manager.
Oversee the MLR review process managed by the Business Manager, maintaining visibility into Veeva submission timelines, approval status, and potential risks.
Partner with internal teams to resolve submission challenges and ensure regulatory requirements are incorporated into campaign planning.
Support the Business Manager's professional development while fostering accountability and operational excellence.
Build trusted client relationships, serving as a strategic partner and primary day-to-day contact.
Oversee multiple concurrent projects, ensuring clear communication, timely delivery, and alignment with client expectations.
Maintain visibility into budgets, scopes, resources, and account operations.
Proactively identify opportunities to strengthen client relationships and contribute to business growth.