Senior Business Manager

Microsoft•Redmond, WA

1d•$116,900 - $222,600

About The Position

Come join the office of Microsoft Business Operations (MBO)! Our organization is a global organization that powers the operational backbone of Microsoft’s commercial and consumer businesses. We orchestrate the end-to-end lifecycle of product and program launches, revenue operations, enterprise risk management, and partner lifecycle services—ensuring Microsoft can transact, scale, and innovate with speed, trust, and compliance. MBO touches nearly every part of Microsoft’s business. We translate complex business problems into pragmatic, executable steps, enabling Microsoft to sell to new markets, launch products faster, and operate with agility and scale. Our organization leverages AI, process improvement methodologies and a growth mindset to drive continuous improvement and compliance. We are hiring an individual contributor Business Manager for the office of Microsoft Business Operations (MBO). This is a critical role partnering with the leadership team of MBO and their teams to establish and drive alignment on key priorities and initiatives. This role is accountable for several critical functions including the strategic planning, business performance, Rhythm of Business (ROB) and operational & financial Excellence for this global team. The successful candidate for this position possesses an ability to lead through influence across teams and levels of seniority, demonstrates the discipline to seek clarity and deliver results in ambiguous situations, and is a self-starter with proven skills in driving key initiatives through engagement with internal partners. The candidate should have a solid process, business, and financial acumen across business management, communication, planning, data analytics, and business/performance management. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement OR equivalent experience.
Strategic planning (annual planning, long-range planning, workforce planning)
Rhythm of Business (ROB) design, orchestration, and execution
Program and portfolio management (cross-functional initiatives)
Performance management (OKRs, KPIs, scorecards, business reviews)
Financial planning and budget management (headcount, forecasting, resource allocation)
Data analysis and insights generation (Power BI, dashboards, metrics interpretation)
Executive communications (LT/XLT presentations, messaging, narratives)
Cross-functional stakeholder management (HR, Finance, Ops, Product)
Change management and adoption planning (process, org, and AI transformation)
Process design and continuous improvement (operating model, governance, workflows)
AI transformation enablement (basic familiarity with AI tools, adoption frameworks, use cases)
Meeting and event orchestration (business reviews, offsites, all-hands)

Nice To Haves

Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR equivalent experience.
Experience operating in a Chief of Staff, Business Manager, or Strategy role supporting senior executives in a global, matrixed organization
Demonstrated track record driving enterprise transformation initiatives
Experience designing and leading Rhythm of Business (ROB) frameworks at scale
Strong understanding of AI transformation in enterprise environments
Experience influencing and driving alignment across senior leadership (LT/XLT) in ambiguous, high-stakes environments
8–10+ years of experience in business management, program management, or strategy/operations roles
Proven track record leading cross-functional initiatives with measurable business impact
Demonstrated ability to lead and manage financial planning processes including budget development, headcount planning, and forecasting, with clear linkage to strategic priorities

Responsibilities

Connects long-range strategy to execution; translates ambiguous priorities into clear direction, plans, and outcomes across the organization.
Drives disciplined execution through operating rhythms (ROB), clear accountability, and measurable outcomes; removes blockers and ensures follow-through.
Applies data, insights, and financial understanding to drive decisions, trade-offs, and performance improvement.
Leads without authority across stakeholders; builds trust, aligns priorities, and drives decisions in complex, matrixed environments.
Synthesizes complex inputs into clear, compelling narratives to enable leadership clarity and decision-making.
Drives adoption of new ways of working (e.g., AI, processes, operating models); leads structured change across teams and stakeholders.
Improves how the organization operates at scale—processes, governance, and cadence—to increase efficiency and impact.
Acts as a strategic partner to leadership, providing independent, data-driven perspective and exercising sound judgment and discretion.