Senior Business Intelligence Engineer

Humana

3d • $89,000 - $121,400 • Remote

About The Position

The Senior Business Intelligence Engineer serves as a business-facing reporting, analytics, and project delivery partner responsible for leading moderately complex to complex business analysis, reporting, and data-driven initiatives. This role partners with business leaders, stakeholders, technical teams, and end-users to understand business needs, define requirements, coordinate project activities, manage deliverables, and support successful implementation of reporting and business intelligence solutions. The Senior Business Intelligence Engineer applies business analysis, project management, data interpretation, and reporting expertise to evaluate business processes, identify improvement opportunities, translate business objectives into actionable reporting requirements, and deliver solutions that support operational performance, leadership decision-making, and improved consumer experiences. Work assignments involve moderately complex to complex issues where the analysis of business needs, stakeholder priorities, project timelines, reporting requirements, data outputs, and operational impacts requires an in-depth evaluation of variable factors. The Senior Business Intelligence Engineer acts as a liaison between business stakeholders, leadership, technical teams, and end-users to support the planning, execution, and delivery of reporting, analytics, and business intelligence initiatives. This role facilitates requirement-gathering discussions, documents business and functional requirements, develops report specifications, defines project scope, tracks deliverables, manages timelines, and communicates project status, risks, issues, and dependencies to stakeholders. This role integrates business knowledge and data expertise to ensure reporting solutions align with operational goals and stakeholder expectations. Responsibilities include analyzing business processes, workflows, data needs, reporting outputs, and system capabilities to identify gaps, recommend improvements, and support scalable, repeatable reporting solutions. The Senior Business Intelligence Engineer may coordinate cross-functional project activities, support project planning, maintain action item logs, document decisions, facilitate stakeholder meetings, assist with user acceptance testing, validate report outputs, and support implementation readiness and change management activities. In support of reporting and analytics needs, this role works with data from multiple sources to define required data elements, validate data quality, reconcile outputs, create or maintain dashboards, support recurring reports, and ensure reporting solutions provide accurate, meaningful, and actionable information for business users. The Senior Business Intelligence Engineer begins to influence department strategy by identifying opportunities to improve reporting processes, strengthen governance, increase automation, enhance stakeholder engagement, and improve the delivery of business intelligence solutions. Makes decisions on moderately complex to complex issues regarding business analysis approach, reporting methodology, project execution, stakeholder coordination, technical solution requirements, and prioritization. Work is performed with minimal direction, and the role exercises considerable latitude in determining objectives, approaches, timelines, and deliverables.

Requirements

• Bachelor’s degree
• 5 or more years of experience in data reporting, business analysis, project management, analytics, business intelligence, operations, or related business support functions
• Experience leading or supporting moderately complex to complex reporting, analytics, business intelligence, operational, or process improvement initiatives, including scope definition, project planning, requirements gathering, milestone tracking, dependency management, risk and issue management, stakeholder coordination, and status reporting
• Experience partnering with business stakeholders, technical teams, leadership, and end-users to gather, document, and translate business needs into functional requirements, reporting specifications, data needs, process documentation, solution design inputs, testing plans, implementation plans, or change management activities
• Advanced Microsoft Excel skills, including the ability to connect to external data sources, create pivot tables, summarize data, perform analysis, and develop reports or dashboards
• Experience applying relational database and data management concepts, including external data source integration, query development and validation, pass-through queries, data structure design, table relationships, process automation, and data validation or reconciliation
• Experience working with large and complex data sets within large organizations and/or analyzing healthcare data
• Strong ability to analyze business processes, workflows, operational data, and reporting outputs to identify trends, gaps, risks, root causes, and improvement opportunities
• Proficiency in verbal and written communication to senior and executive leadership, including the ability to present project updates, business impacts, risks, recommendations, and analytical findings clearly
• Strong organizational, analytical, problem-solving, critical thinking, facilitation, and decision-making skills, with the ability to manage multiple priorities, timelines, deliverables, and stakeholder expectations independently and with minimal direction
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Self-provided internet service must meet minimum criteria: 25 Mbps download and 10 Mbps upload.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Nice To Haves

• Advanced degree in Business Administration, Healthcare Administration, Management Information Systems, Business Analytics, Mathematics, Economics, Finance, Statistics, Computer Science, Engineering, or related field
• Project management, Agile, Scrum, Lean Six Sigma, business analysis, process improvement, or related professional certification
• Experience with project management methodologies and tools, including Agile, Waterfall, or hybrid delivery models
• Experience developing project charters, workplans, process maps, RACI matrices, communication plans, implementation plans, risk logs, issue logs, executive-level status reports, or stakeholder presentations
• Advanced proficiency in SQL, SAS, and other data systems
• Experience with visualization and reporting tools such as Tableau, Power BI, Qlik, or similar platforms
• Experience in a system analytics, business intelligence, data warehousing, operations, or enterprise reporting environment
• Experience supporting business-managed solutions, including business ownership, user acceptance testing, production validation, user training and adoption, reporting automation, operational technology governance, and ongoing solution support
• Experience working in healthcare operations, clinical analytics, claims, membership, provider, finance, consumer experience, specialty benefits, or related healthcare business areas

Responsibilities

• Serve as a business-facing reporting, analytics, and project delivery partner.
• Lead moderately complex to complex business analysis, reporting, and data-driven initiatives.
• Partner with business leaders, stakeholders, technical teams, and end-users to understand business needs and define requirements.
• Coordinate project activities and manage deliverables for reporting and business intelligence solutions.
• Apply business analysis, project management, data interpretation, and reporting expertise to evaluate business processes and identify improvement opportunities.
• Translate business objectives into actionable reporting requirements.
• Deliver solutions that support operational performance, leadership decision-making, and improved consumer experiences.
• Act as a liaison between business stakeholders, leadership, technical teams, and end-users.
• Facilitate requirement-gathering discussions and document business and functional requirements.
• Develop report specifications, define project scope, and track deliverables.
• Manage project timelines and communicate project status, risks, issues, and dependencies.
• Analyze business processes, workflows, data needs, reporting outputs, and system capabilities.
• Identify gaps, recommend improvements, and support scalable, repeatable reporting solutions.
• Coordinate cross-functional project activities and support project planning.
• Maintain action item logs, document decisions, and facilitate stakeholder meetings.
• Assist with user acceptance testing, validate report outputs, and support implementation readiness and change management activities.
• Define required data elements, validate data quality, and reconcile outputs from multiple data sources.
• Create or maintain dashboards and support recurring reports.
• Ensure reporting solutions provide accurate, meaningful, and actionable information.
• Influence department strategy by identifying opportunities to improve reporting processes, strengthen governance, increase automation, enhance stakeholder engagement, and improve the delivery of business intelligence solutions.
• Make decisions on moderately complex to complex issues regarding business analysis approach, reporting methodology, project execution, stakeholder coordination, technical solution requirements, and prioritization.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short-term disability
• Long-term disability
• Life insurance
• Bonus incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior