Senior Business Intelligence and Analytics Engineer

BetterHelp

3d•$100,000 - $155,000•Remote

About The Position

BetterHelp is the world's largest online therapy service, aiming to make mental health care more accessible. As a Senior BI and Analytics Engineer, you will join a diverse team passionate about expanding access to therapy. The company prioritizes employee well-being and professional development, offering opportunities for individual growth and impact within a supportive community. You will contribute to developing best-in-class data tools to support the company's accelerated growth, ensuring scalability and stakeholder trust. This role involves collaborating with technical and business stakeholders, optimizing the data stack, and delivering trustworthy, discoverable, and impactful data.

Requirements

BSc/MA in a quantitative discipline such as Computer Science, Statistics, Math, or Engineering
At least 4 years of experience in an analytics engineering, data engineering, data analytics, or a related field
Advanced experience working with data pipeline tools, particularly in-warehouse transformation tools (preferably dbt)
Advanced experience with SQL
Experience querying and designing performant tables within OLAP data warehouses (e.g. Snowflake, BigQuery)
At least 1 year experience working & developing with BI Tools (preferably Looker)
Familiarity with frameworks and tradeoffs in building complex data models, preferably working with dimensional modeling frameworks (e.g. Kimball, Data Vault)
Excellent communication (oral and written), attention to detail, time management and organizational skills
Experience and comfort using the command line
Experience using git for version control

Nice To Haves

Familiarity with patterns for handling large-scale data transformations (e.g. dbt incremental models, horizontal/vertical scaling big data patterns)
Experience working with Python-based workflow orchestration tools (e.g. Airflow)
Experience working with Docker and container orchestration (e.g. Kubernetes, ECS)
Experience with web-based B2C, marketplace products
Familiarity with web event tracking tools like Snowplow
Experience defining and building DataOps practices and deployment strategies
Experience defining data governance procedures & working with data catalogs

Responsibilities

Act as a subject matter expert (SME) and deliver training to cross-functional teams to enable business users to make data-driven decisions.
Deliver direct analytical insights like dashboards and ad-hoc analyses to business stakeholders.
Collaborate with teams across the company to understand their use cases and deliver high-value data tools.
Ensure data quality and freshness at every step of the pipeline for data trust and consistency.
Create reverse ETL flows to make modeled data directly to stakeholders in the tools they use to foster fast and informed decision making.
Define and build robust DataOps pipelines and data expectations to ensure the effective delivery of data to all internal data services.
Explore, propose, and integrate new data sources and software solutions into the reporting environment.
Contribute to a data-driven culture at BetterHelp by directly training stakeholders as well as creating resources such as documentation for empowering others to perform their own analyses.
Partner with data and machine learning engineers and work with a modern data stack: Airflow, FiveTran, Snowflake, dbt, and Looker.