Senior Business Intelligence Analyst, Cat Digital

Caterpillar Inc.•Chicago, IL

About The Position

Join the ALI Performance & Insights team of Cat Digital and be responsible for building solutions to track performance and lifecycle metrics. We work to understand the challenges of our business partners and design solutions that can be scaled. In this role, you will analyze large and complex datasets and provide insights through developing dashboards to help dealer leaders understand their team’s performance and focus on areas of their business that need attention.

Requirements

Extensive understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Extensive knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements.
Extensive knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Working knowledge of product features; ability to design, build, and develop a new product, technology, or service from concept through to production.

Nice To Haves

Deep knowledge of Caterpillar aftermarket data, including STU, OLGA, PSEs, and CM (2+ years)
Visual design expertise & understanding of Cat Digital design standards (2+ years)
Proven experience in design and prototyping custom visualizations for large and complex data sets in Tableau and/or Power BI (4+ years)
Experience leading projects from conceptualization to production
Ability to clearly communicate with stakeholders and leaders
Self-starter and driven while working well in team environment
Strong attention to detail and significant experience in data validation (4+ years)
Strong knowledge of SQL, DBT/DevOps, Excel, Snowflake, GitHub, python (4+ years)
Inherently curious and dedicated to continuous learning

Responsibilities

Assist in the development, testing, and delivery of services/products
Analyze existing offerings, prepare technical documentation, and recommend upgrades
Identify user/client requirements for a product or service and defining technical specifications
Prepare technical documentation and share them with senior analysts and technical teams
Support senior analysts by fulfilling their data requests, preparing reports, and providing technical assistance
Participate in initiatives to improve processes efficiency and employee productivity
Work with business partners to find creative ways to solve problems