Senior Business Consutant

Potomac Haven IncWashington, DC
just nowOnsite

About The Position

Potomac Haven is a purpose-driven professional services firm dedicated to providing digital transformation and program support for diverse federal missions. Our focus spans national security, healthcare, financial services, and logistics programs. Position Overview: We are seeking an experienced Senior Business Consultant to serve as the principal high-level advisor for a multiyear U.S. Coast Guard Personnel Service Center (PSC) support contract. In this key role, you will drive both the people-focused side of transformation (change adoption and communications) and the numbers-focused side (performance metrics and analysis), ensuring changes are effectively implemented, communicated, and measured in alignment with USCG PSC’s strategic goals. The Senior Business Consultant will lead critical change-management and performance-measurement projects, ensure compliance with financial controls and organizational policies, integrate multi-system solutions, and provide executive-level coaching to support the PSC’s mission.

Requirements

  • Education & Experience: Bachelor’s degree in Engineering, Business, or a related field (Master’s degree preferred). A minimum of 7?years of relevant experience is required (5?years may be acceptable if possessing a Master’s or higher). Experience should include managing organizational change efforts and multi-system integration projects within large organizations; experience with federal agencies (especially DHS/USCG or similar national security/homeland security environments) is highly desirable.
  • Certifications: Active Project Management Professional (PMP) certification or a DHS Level?II (mid-level) Program/Project Management certification (or an equivalent project management credential – e.g., DAWIA Level II/III, FAC-P/PM, PRINCE2 Practitioner). In addition, a Lean Six Sigma Master Black Belt (MBB) (or Black Belt or equivalent process-improvement certification) is strongly preferred, to ensure expertise in performance improvement methodologies.
  • Technical Skills: Proficiency in Microsoft Windows and the MS Office Suite (Word, Excel, PowerPoint), as well as Microsoft Project, Microsoft Access, Office 365, and SharePoint is required3. Familiarity with Power BI and related data analysis/visualization tools is expected, and ability to program in Python is required as a general competency for data analysis and tool integration. Candidates must be able to quickly learn and use USCG-specific program management tools and databases (training will be provided).
  • Other Requirements: Must be capable of obtaining a favorable DHS Entry on Duty (EOD) security suitability determination (background investigation)4. Excellent communication and leadership skills are essential. As a Key Personnel member, the Senior Business Consultant is expected to commit to the project’s duration and may not be replaced without prior approval of the USCG Contracting Officer/Representative5. Occasional short-duration travel (on an as-needed basis, 1-2 trips per year within CONUS) may be required.
  • Work Schedule & Location: This position is full-time, 40 hours per week, to be worked Monday–Friday during normal business hours (approximately 7:30 AM to 5:00 PM Eastern Time as aligned with USCG operating hours). The primary work location is on-site at U.S. Coast Guard Headquarters in Washington, D.C., with potential visits to other USCG facilities as needed. Telework may be permitted on a limited basis with government approval.

Responsibilities

  • Change Management & Strategic Communications:
  • Strategic Communication Products:
  • Performance Metrics & Dashboard Development:
  • Supporting Sub-Command Objectives:
  • Program Evaluation & Continuous Improvement:
  • Performance Measurement & Reporting Support:
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