Senior Business Analyst

New York Life•Lebanon, NJ

8d•$100,000 - $143,000•Hybrid

About The Position

We are seeking an experienced, analytical and detail-oriented Business Analyst to support a large portfolio of critical digital capabilities and platforms within New York Life’s Field Experience (FX) value stream. This role sits in a centralized, horizontal Cross FX Enablement function with Business Analysis Center of Excellence that partners across multiple product teams to modernize and connect agent & advisor experiences with a goal towards driving a more intuitive & seamless digital experiences through robust delivery and operational discipline. In this critical role, you will collaborate with cross-functional teams including Product Owners, Design/UX, Architecture, Technology/QA, UAT, Production Support to drive the successful delivery of high-priority initiatives. As a pivotal contributor to product delivery and roadmap enablement, the Business Analyst will play a key role in delivering high-impact, multi-million-dollar initiatives. We are looking for highly organized problem solver with a proven track record of working collaboratively within a cross-functional team to deliver complex solutions. The ideal candidate brings strong business analysis craft and familiarity with financial/insurance sector with the ability to gather, analyze, and document complex requirements, support system integration and process optimization, and ensure clear, testable specifications that enable predictable delivery with quality.

Requirements

experienced
analytical
detail-oriented
proven track record of working collaboratively within a cross-functional team to deliver complex solutions
strong business analysis craft
familiarity with financial/insurance sector
ability to gather, analyze, and document complex requirements
support system integration and process optimization
ensure clear, testable specifications that enable predictable delivery with quality