Senior Business Banking Administrator

Dollar Bank • Cleveland, OH

6d • Onsite

About The Position

The Senior Business Banking Administrator will be responsible for directing activities required to provide effective support systems for the Business Banking department. This individual works directly with the SVP and Business Banking Representatives to accomplish department goals. As a Senior Business Banking Administrator, you will act as a liaison, provide product and service information, answer questions, and resolve any emerging concerns our customer may face with their banking relationship. Successful candidates in this role typically possess strong time management and organizational skills.

Requirements

• High School Diploma or GED required.
• Three (3) years of general banking or administrative experience required.
• Proficient working knowledge of Microsoft Word and Excel.
• Ability to prioritize, work under pressure and meet critical deadlines.
• Must have excellent written and verbal communication skills, which includes professional grammar and demeanor.
• Ability to apply job knowledge and good judgement in problem solving and decision-making situations.
• Excellent organization skills, proofreading skills, and attention to detail.
• Willingness to learn new technologies that are utilized to support Business Banking activities.

Nice To Haves

• College Degree preferred.
• Residential or consumer lending background helpful.
• Familiarity of the Commercial Loan System, bank products, services, policies, and procedures preferred.
• Knowledge of credit approval and purchase process preferred.

Responsibilities

• Process commercial loans from credit approval to post-close filings.
• Coordinate title insurance, appraisals, and legal requests in the due-diligence phase of loan processing.
• Prepare commercial loan documents and review signed documents for accuracy.
• Record filings for proper lien positions.
• Communicate with Business Banking Representatives on due diligence items needed for loan execution and funding, including wire transfers.
• Strengthen customer relationships through timely and efficient response to their needs.
• Process loan fees and payments to third-party vendors.
• Process requests from customers, including line of credit advances, loan payments, payoff requests and interest paid letters.
• Prepare and service department loan ticklers.
• Process loan files and daily work into the Nautilus imaging system.
• Perform daily loan maintenance and ensure perfected lien positions.
• Assist with daily checking account rejects.
• Maintain daily General Ledgers and reconcile monthly.
• Maintain retention schedule for declined and withdrawn loan applications.
• Create letters and correspondence from Dollar Bank to existing customers and prospects.
• Assist Business Banking personnel in the generation of reports and data extract.
• Interact with other departments (Credit, Loan Operations, Legal, etc.) to respond to customer inquiries and requests.
• Perform a variety of special projects, event planning and other assignments as required.

Benefits

• medical
• dental
• vision
• 401(k) with immediate vesting
• generous Paid Time Off program
• tuition reimbursement
• wellness reimbursement for activities such as gym memberships, fitness classes, and nutrition classes

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED